Subway — Restaurant in Portland

Disappointment! Recent visits to your Portland] location. On two separate occasions over the past few weekends, my family and I encountered significant issues with the availability of fresh bread and the overall service provided.

Firstly, we were disheartened to find that there was no bread being baked during our visits. This limited our options to only Rye and affected our overall dining experience. Additionally, the lack of staff to meet the demand resulted in long wait times.

During my most recent visit, I was forced to leave after waiting in line for over 15 minutes. This is unacceptable, especially considering the level of service we typically expect from your establishment.

As a loyal customer, I believe it is important to provide constructive feedback. While unforeseen circumstances can arise, it is essential to maintain adequate stock levels and ensure sufficient staffing to deliver a positive customer experience.

I kindly request that you take immediate action to address these issues. By doing so, you can help to restore customer satisfaction and prevent future disappointments.

We look forward to a more positive experience in our...

Absolutely sick of walking into this establishment and the younger girls sitting on the bench in clear sight with their phone connected to the speaker while on Snapchat and continuing to Snapchat while I’m waiting at the counter and they have seen me walk in. The amount of times I come in for lunch and always find someone sitting on the bench just around the corner from where you come to order sitting on their phone and continue to sit on their phone even when you’ve come in. Or the younger gentlemen who would rather sing and dance to the music playing then serve customers. I don’t know what’s happening but management clearly aren’t paying enough attention to their staff if they were they would notice something isn’t going right in...

Normally not a bad subway but Saturday staff were insanely slow. 10 people waiting, only 1or the 2 girls would serve (didn’t clear the backlog) and the person serving wasn’t wearing a mask and took forever. People started walking off because of the wait time. Took 28 minutes to serve three people. Had to constantly repeat myself, not because she didn’t hear but she wasn’t paying attention. Actually said to me at one point “sorry, what did you want, I totally flaked out then”. The only reason I gave two stars is because your normally not this bad but todays service was...