Hot Wok Express Noodle Bar — Restaurant in Queensland

Ordered on your online app waited 2 hrs so called to see were order is , was told order was cooked an hour ago and was sitting waiting for delivery driver another hour passed I call back to asked for refund food had now sat another hour then had a call from manager/ owner to apologise still no food or refund . Manager assured me they would cook fresh food and deliver to me another hour had passed and still no food or refund . At 9pm food finally arrived and was reheated such poor service and food had been sitting for 3 hours and you still sent it out so I tossed it in the bin. Businesses should be held accountable for their actions . Don't take advantage of good paying customers especially customers who are loyal. Will never buy food from you again and will still be in for a refund so discussed in...

Ordered online for a 30 minute pick up time. Got there, had not been started. They said 10 minutes, ended up being another 30. Short staffed. One man taking the orders and putting the food into the bowls, another cooking. Phone was ringing its head off, no one ordering by phone was going to get through. One man was handed his order and waited another 3-4 minutes for the guy putting orders together to look up and acknowledge he was still standing there, wanting to pay. When the orders were being called out, no one could understand what he was saying. It was usually left for someone waiting to go and look and call out the name. They need someone at the register who can be taking the orders and payments as well as the phone calls. Other than that the food...

I ordered half honey chicken with fried rice and half sweet & sour pork with fried rice.

Half honey chicken was definitely tasted. I highly recommend this. Huge portion of chicken.

The taste of Fried rice was not too strong if you would like to mixed it with the honey chicken and sweet sour pork like what I did.

Honestly I don’t really like their half sweet and sour pork cause it is too sour for me but the pork was tender. If you like sour food you can...