My recent visit left me feeling very let down. I ordered a large iced long black, requesting two shots of espresso instead of the standard four, and a dash of milk. I was immediately taken aback by the $1 surcharge for the milk. When I politely asked for clarification, I was met with a dismissive response: "I don't set the price and milk is expensive." This explanation was particularly frustrating given the price point of the large iced coffee, which contains a significant amount of milk, yet is only $0.50 more than the iced long black. The logic simply doesn't add up. Additionally, I was attempting to reduce coffee waste by requesting only two shots. The staff member's manner was unwelcoming, and the overall experience was unpleasant. It's disappointing that a simple request resulted in such a...
Read moreThis was my favourite spot to come an enjoy a great quality coffee in Toowoomba. Unfortunately their decision to swap to serving in takeaway cups only has ruined that experience for me. The pleasure of sipping on a well made coffee is greatly reduced as you sip out of a vessel that’s not only producing waste (yes they are compostable but are they being disposed of correctly or put in thr regular rubbish) but also leaking microplastics into our well-made hot beverages. And all for what? To save some money on staff having to clear and wash dishes? This wouldn’t be acceptable in one of our bigger cities so why does it keep happening in Toowoomba? I’m not in the habit of leaving negative reviews but if we keep quite more and more businesses will take...
Read moreWe had high expectations for the Roastery when we took my visiting family there. Out of the 6 of us, three have dietry restrictions and we've all had a mixed bag of experiences when dealing with baristas and kitchen staff. Even so, we had our expectations exceeded. :)
Everyone was great and even though we came in at the start of the mid morning rush, the Baristas and the manager took the time to listen to our questions and took extra care to ensure that we had a relaxing and enjoyable time.
I had the Iced Ginger Brew and was really impressed with the way the ginger blended with the cold brew to create one of the best coffee experiences I've had for a long time.
We would definitely recommend and will be taking more family there as they...
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