Quest Toowoomba — Hotel in Toowoomba City

Positioning- This hotel is in an excellent position. Perfectly situated in the middle of this beautiful country Town.Walking distance to restaurants, bars, galleries, markets etc. Accommodation- Our 1 bedroom studio was spotlessly clean, and well equipped. Had to do a bit of prompting to find out that the 1st floor studios have a small balcony, which was great for getting some fresh air, and having a meal outdoors. The views are non existent, but that was our choice. You do get to hear a fair bit of noise-Other guests coming and going, but it didn't bother us. Rates & Customer service. Before booking , we compared a lot of sites, and the Quest Hotel Website offered the best rate by far. Become a member , 10 % discount ,and then they had a special which gave us another 20% off, plus late check out on the Sunday! Plus parking. Super Deal... that we found ourselves!!! We also kindly requested an early check-in, and were promised a call when the room was ready. This wasn't executed. The only downside here was that the staff at reception had no idea of what their own website was offering and all the info pertaining to it. Had to make numerous calls, and conflicting rates were given on each occasion. However, they eventually honoured the rate on the website and also the late check-out. Customer Service was courteous and friendly.Maybe more training on special rates and the Quest Website would be a suggestion. Highly...

I blame myself not do my research before hand always best to look for accommodation was best tailored for you I enjoy quest Hotel do you research before hand because it’s nothing worse if I go to a vent as never worse the hotel could’ve been a full house so it’s probably better do your research I love the hotel I’ll blame myself for that for the room I’m not a big fan of the card system because it’s quite easy to lock your card inside the room Mine advice before it’s best to look around what suited for your budget it’s a nice hotel The only downsize is The car system is nothing worse at the hotel did Had a fire you be a mesh concern A quick escape was putting that what I said is true but it’s always best to plan ahead but I can I’m not a big fan of the card System The management of the hotel your lovely staff but the downsize you need to think of your strategy at the hotel itself you should start having The car system needs to be dropped you’ve got to a top another way of being nothing words that can be a fire hazard...

We chose the hotel because it is pet friendly. We had a wonderful stay, all the staff were friendly, helpful, and attentive. They explained the hotel protocols, shared the history of the building, and even suggested local attractions to explore. When I accidentally left a bag at reception, they called straight away, really appreciated that.

The hotel is pet-friendly, which was perfect for us. We brought Chester the Border Collie along, and he had the best time! There’s a lovely enclosed outdoor area where he could stretch his legs, and we were also close to Queens Park for longer walks.

Our room was spacious, spotlessly clean, and close to the gym, which was handy. The bed was huge and very comfortable. The kitchenette was well equipped, we ate breakfast and a few takeaway dinners in the room, which was convenient after a big day out.

Toowoomba is beautiful in Winter, and this hotel made a great base for exploring it. Would...