KFC Caloundra — Restaurant in Sunshine Coast Regional

This is the worst KFC I have ever been to. Staff cannot get even 1 item of your order right. I ordered 20 tenders a large chips and a coleslaw. No coleslaw, half a box of chips and 10 tenders received. When I asked if that was right as my order received looked very small, I was assured that all the food was there. After getting home and seeing that my order was incorrect, I phoned and was answered by a very surly manager, who promised me on the phone to replace my WHOLE order if I drove back to their restaurant. When I arrived, the surly arrogant manager would only give me what was missing from my meal, even though she said she would replace the WHOLE order. Would not take any responsibility for her or her staffs actions, and blamed everything on staff shortages, the worst excuse I've ever heard. KFC just because you have staff shortages doesn't give you the right to rip people off..... If you go to this KFC make sure you check every item separately before even moving from the drive thru window, because it is guaranteed to be missing something. These maggots are thieves and liars. I will never order or eat at...

Nothing wrong with the food its the service that makes me not wanting to come back like many after reading some comments. Thursday night 6.30 the young lady on drive through needs to learn customer service. A hi How are you going Thanks for coming have a nice day. Goes along way I pull up at the window.and out comes a efpos machine no hi How are you going or any tipe of greeting.

If this is the manager reading this you need to bring it up with your higher manager and bring it national wide that everyone gets some kind of customer service training. It's not hard to greet a customer. And instead of looking at the clock on how long a customer has be at the window and rushing the order take a extra 30 seconds or a minute to make sure the order is right. I think alot of customer would wait a extra minute knowing there order is correct instead of getting home and realising they have ...

So I order my food right after my friend he was number 910 and I was number 830 I thought it was quite odd that our numbers had such a big gap but didn’t think much of it until it doesn’t get called out for quite a long time so I ask. “What’s going on with my order it’s taking a while” then I showed them my order number 830 then they said “that order was placed 30 minutes ago you’ve already got it” then I simply said “I haven’t got my order yet can you just make it for me” then she replied with the same sentence “that order was placed 30 minutes ago you’ve already got it”. And what got me the most frustrated is they didn’t just accept that it could have been a printing problem with the receipt or just a common confusion in the workplace no they thought I was trying to get a free meal. And in the end I lost $13 and...