Afghan Royal Restaurant — Restaurant in Sydney

We booked on Tuesday via phone for a table of 4 for buffet on Saturday. It was confirmed however the girl in the phone didn’t event ask our name. So we reminded her to take our name and she said oh yes of course. Should have known there and then that she would muck it up and guess what, we arrive to the restaurant and they couldn’t find our booking. The young guy wouldn’t believe us and we even showed him the phone call log record to their phone number and even then he said we have to stand and he will try to se what he can do??? Seriously you will try??? We booked 5 days in advance and because of your mistake we have to wait and stand and hope for the best to get a table??? I told him why we have to wait because of their fault…and then he takes it personally saying it wasn’t him who took the booking…well WE DON’T CARE if it’s you or someone else, for us it’s the restaurant who made the mistake, doesn’t matter it’s him or someone else, but for us it’s the restaurant who did the mistake and so don’t tell me about you…from our point of view it’s the restaurants mistake… And then after long wait they found us a table…. Food was mostly dry and didn’t have much flavor. Some dishes were not refilled and we had to look for staff to fill it up. Overall very poor customer service with the lady who took our booking and didn’t record it…and then with the young guy in the counter who wouldn’t believe us and instead his main and sole focus was to defend himself saying...

So - I’m getting married - and one of the biggest decisions is catering. Do you play it safe? Do you go fancy? Why do cakes cost so much? Do they use wagyu milk icing or something? Sit-down service … or buffet?

Brothers and sisters. HEED MY CALL! Let it be known that AFGHAN ROYAL CATERING IS FIT FOR A KING. My experience was great. Sayed met with me beforehand; we organised the menu, he was flexible and easy to talk to, and all at good prices.

Oh also - THE FOOD WAS AMAZING!

Our menu had mantu, shami kebab, chicken tikka, chicken korma, kabuli palaow, zereshk chalow, borani banjan, and even a firnee dessert. (Also all the sides like naan, yoghurt dip, salads). Our guests LOVED the food alhamdulillah!!! I am personally still not over how fresh and juicy the kebabs and tikka were 😋.

On the day they even came to our venue and set up and served. Sayed stayed the whole time to make sure everything was okay. My whole experience with him and Afghan Royal restaurant was perfect - and this is priceless when you’re in the middle of wedding planning! Also, the extremely delicious food thing.

I cannot recommend enough. Thank you Sayed! You are an absolute...

If I could give you a negative rating I would. We did a big order yesterday, i clarified over the course of 2 days asking which foods were dairy and soy free because my child has an allergy. A woman spoke over the phone the night before and said a few items contained dairy. when placing the order a man taking the order stated something completely different to the woman and that there was no dairy in the items I had ordered with the exception of the bread. I thoroughly went through examples of dairy in food such as ghee, butter, yogurt in the marinades, meats, rice, bread. The man taking the order guaranteed that he would take an hour but would make the food dairy-free and soy-free. My husband collected the food and re-checked the allergens. This morning my son woke up with severe allergies and is throwing up!

I will never trust this place again. I will be reporting to the NSW food authority. employ people that understand the significance of allergies. I’m far from impressed. All we needed was honesty. It was very clear they just wanted to make the sale and did not take...