We've been going to Chester White regularly for quite a few years at least once a week or fortnight, so very loyal customers, but Stu doesn't know how to treat any customer with respect, let alone if they're loyal regulars or not!
I have been trying to get in touch with Stu for the past few days and none of my calls get answered or returned until today when I have to go out of my way to call him again.
We have a booking for 6 people for 14th September at 5:30 and asking to make it a 10 people booking as it's 3 of our birthdays and given how regularly we come we expect some respect and try to make it work.
We proposed multiple options and were even willing to take a 10% chance of rain at risk to even sit outside if needed. We then even suggested we can make 2 bookings around the same time and he is not even giving us that option when we have booked 2 bookings within the same timeframe ourselves online.
If Stu had ANY COMMONSENSE or willingness to respect his customers he would just make this work for us at 5.30pm/ 5.45pm or 6pm combined but instead said that it's just cancelled all bookings.
Stu also should not complain we come on the phone "aggro" when ZERO commonsense has been applied in this circumstance for 4 days & clearly no effort has been put in to help when tables are available online during the same timeframe to make it work.
Stu could have even limited the seating time to 1.5hrs but he is just not willing to help
Don't suggest to support a business with people that can't respect...
   Read morethe food was lovely, not the best italian iâve had but the staff stand by their menu and i respect that
the duck pate and crackers were delicious as well as their octopus which was cooked very well and was beautifully tender and thick however the sauce was a bit too acidic for my personal liking which i donât feel complimented the octopus. the server gave is a vinegary chill paste (similar to that served at viet places) which complimented EVERYTHING we had so donât be afraid to be generous as its not spicy at all
we had the cacio pepe and gnocchi for our mains. the cacio pepe was served a bit cold which i think canât be helped given its mixed in a cheese wheel and we were sitting outside. it was good and authentic, i felt it could use some meat. the gnocchi had a beautiful texture and really nice and warm, however it was my first time having gnocchi and i found it didnât suit my palette
the service was amazing and very friendly, laura was our waitress and she took really good care of us and checked up a few times. she does her best to ensure you are enjoying your night - there was also a young guy who served us, he was very friendly didnât get his name though
the restaurant itself is in an alleyway with beautiful nearby streets, however the place itself is small and not much seating. good choice if you want somewhere intimate. i recommend this place if authentic italian is...
   Read moreI would give the food 4, maybe 5 stars. After me and my friend looked for a nicer place to eat, then we both wanted something different and nicer we ended up in this very cute restaurant with very lovely staff members. The only thing we asked about was if the bigger size dishes was filling. After being promised it was, we sat down and got recommended to take two different to share then the truffle pasta was so much to have each, something we was ordering first. We ended up with six gnocchi each and a truffle pasta that was big enough for two very small side plates. Neither of us are big eater and both of us walked away hungry. Donât know if the idea is to share plenty of smaller meals but it was no information that we got even though we said we never been at that place before. We didnât got any questions about if we were full or not or if we was happy with the sizes, something I would do in my hospo job then it was our main concern as a costumer. We paid $33 each for the food, not super expensive but have paid equally much for the same standard around Potts point and still left the restaurant without ending up at McDonaldâs 5 minutes later. Think it just was sad, instead of having a great time with really really tasty food in a restaurant with a great vibe, it became an evening with disappointment and a feeling of being a bit tricked to spend...
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