Domino's Pizza Emerton — Restaurant in Sydney

I ordered online and started to head down to the Emerton store as going I get a notification clearly stating it’s ready I get there the store is shut completely? I get out the car and a worker is there ask me if I was there for an order which wasn’t mine then stated I ordered when their system was down ? Anther person comes out and says the exact thing and I showed him the emails and site it had been accepted and not rejected. Please tell me how someone else arrives at the same time to get an order and it’s there but mine isn’t ? I have been a manger in fast food and your store wasn’t shut for anther hour when I ordered if you close early don’t confirm the order simple or give the customer a call let them know , I was told I would get a refund and over 4 weeks now and nothing I have rang the store multiple times and you say the same thing? I haven’t reviewed my order so a refund should be expected, I hate to be a person to write reviews but 4 weeks no refund ? No call about the inconvenience or a follow up ? Unprofessional,- nischel had come out who I thought was a manger but had also expressed there was no manger on shift … I had explained I can’t get refunded if the order was accepted and said I received it but clearly haven’t . It was a pick up delivery so I drove out there all I want is a refund or to be contacted about...

The past few times the pizzas have been missing toppings. This time it arrived as a mess.

Previous reviews:

Dominos Emerton have upped their game. I finally tried them again after the Ropes Crossing store had three consecutive orders made wrong.

Pizza is made better, more cheese than other stores, pizzas are delivered hot to my door by drivers that actually care.

Previous review: Davinder never actually delivers the pizza. Instead he sits in his car on the road and calls you do come out. This time I ignored the call and he came to the gate and yelled my name. Is it really that hard to deliver pizza to someone's door? One job -deliver pizza to the door and he still can't do it. Utterly pathetic!

Yet again, the delivery guy was unable to find the house at the end of the drive way.

Pizza lacked toppings, was undercooked...

Ordered a pizza deal asking specifically for no tomato or bacon - having allergies to both. Got about halfway through my 2nd slice and noticed there was pizza sauce on the base. I drove the pizza, garlic bread and drink back to the store and explained the severity of the mistake. They promised to deliver it all fresh within the hour and gave me a refund. Fair I thought. I then had to find an after hours chemist to purchase antihistamines which cost me $22. Finally I get home, delivery driver left only a pizza on my doorstep and left .. minus the garlic bread and drink. I open to find it has bacon on it. Fail. I give up, how hard is it to read the order on...