Amazing setting to eat dinner. Beautiful views- hard to beat. The whole restaurant has a real authenticity about it… but I think they might rely on that a little too much. The food was fine… lacked a little seasoning, meat was a little tough, but fine. I’m fortunate to live in Melbourne's Yarra Valley where we are spoilt with great food and this was just not quite up there. The service… well that was a huge let down. Slow to respond, ordered drinks from two separate waiters 25 mins apart and they still didn’t come. Had to go to the bar manager and ask for it directly. Water was not topped up, even after we waited for ages and then asked for it. Again- I went and found a water jug inside after waiting too long. As you do when you are sitting waiting for service, you look around and it was unfortunately a similar story for the other diners. The staff simply were not aware of their surroundings and just seemed to lack basic training. Maybe not their fault - but if two tables ask for water - look around and check the the other tables next to them while you are standing there with a jug in your hand I say... Overall really expensive for what you actually got, but the view and a nice walk in the dark after dinner made for a great night anyway. We did get offered a round of free drinks that we declined, so they tried to make up for it I guess. Probably wouldn’t go back here again if I were...
Read moreThe location is great and at the right time the view can be stunning. However considering that this is a very expensive, hatted restaurant the food, service, atmosphere and value were all somewhat lacking.
We were put on a table later than all of the other tables in the restaurant, only at 7:15, which meant by the time we finished the meal we were alone. And despite there being a wedding in the next room, which the staff were attending, it felt like they were rushing us through. To the point where we had to deliberately not finish our mains in fear that they would be whisked away and replace with next course too soon. We were given a pallet cleanser before the dessert and my wife had not managed to eat the few mouthfuls before it was pushed out the way for her dessert.
Some of the food was excellent, whilst others were a bit over cooked, the duck, or over seasoned, the side mash. The desserts were great. Beer selection was poor and generally the price of the meal was very high for the quality and experience. Disappointing for a highly reviewed restaurant, would not recommend, go and look at the view from...
Read moreThe view is the best thing about this restaurant, that and the sunset. We had a lovely cocktail out on the deck to begin our night. Unfortunately there were a few things I wasn’t happy about (although my mother thoroughly enjoyed her experience). When booking I said it was for my mother’s 92nd birthday, when we arrived we were dismayed to see that the only way up to the restaurant was a huge and steep flight of stairs - no lift. It was a wonder my mother made it up, let alone down. We weren’t informed at booking and there is nothing on the website to indicate that it isn’t ‘accessible’. The food was okay but not to the standard I expected, nor for the price. 3 courses were compulsory on Sat night even if you don’t want them (which I didn’t). The service left a lot to be desired. We had to ask for water (our preference was tap) twice. The third time we were given bottled water. It took ages for our glass of wine to come and when finished we weren’t offered another. So overall not great but my mother was oblivious and enjoyed her night which was the main thing. Wouldn’t repeat the...
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