Gelato Messina Darling Square — Restaurant in Sydney

📍 𝗚𝗲𝗹𝗮𝘁𝗼 𝗠𝗲𝘀𝘀𝗶𝗻𝗮 ⭑.ᐟ

❤︎ 𝗠𝗼𝗼𝗱-𝗯𝗮𝘀𝗲𝗱: had been wanting to try this for ages, but the queue was always crazy—finally went on a rainy day when it was quiet! ❤︎ 𝗙𝗮𝘃 𝗳𝗹𝗮𝘃𝗼𝗿: Lychee Coconut—light, tropical, and surprisingly creamy ❤︎ 𝗚𝗼𝗼𝗱 𝗳𝗼𝗿: gelato hunt, dessert date, or a chill stroll with cone in hand ❤︎ 𝗩𝗶𝗯𝗲: bright, clean, and a little retro—feels like a gelato wonderland ✨

𝗚𝗲𝗹𝗮𝘁𝗼 𝗠𝗲𝘀𝘀𝗶𝗻𝗮 𝗶𝘀 𝗳𝗶𝗻𝗮𝗹𝗹𝘆 𝗼𝗳𝗳 𝗺𝘆 𝗹𝗶𝘀𝘁—𝗮𝗻𝗱 𝗶𝘁 𝗱𝗶𝗱𝗻’𝘁 𝗱𝗶𝘀𝗮𝗽𝗽𝗼𝗶𝗻𝘁.

I ordered a cone with Choc Chip and Lychee Coconut—and honestly, that combo hit all the right notes. The choc chip was rich and full of chunky goodness, while the lychee coconut stole the show with its fresh, light, and floral creaminess. Perfect contrast, especially on a cloudy day.

Honestly, the space itself feels really curated. Everything’s neat, the menu is packed with fun flavors (you’ll wanna stare for a while), and the staff were friendly even though I stood there for a good minute deciding.

And the best part? That rare moment of peace when a popular place like this is actually quiet. No crowd, just me, my cone, and the sound of soft rain. It turned into such a sweet little escape.

💌 Officially joining the Gelato Messina fan club. Should’ve come sooner—but maybe this timing was just...

Products are only as good as the customer service is. This is my first time lining up for Messina and walking out having bought nothing.

Came here 10pm Friday night with my partner. I get overstimulated when it’s busy, so I wanted to get our ice cream and get out of there ASAP. So while my partner was being served, another server (SE Asian, black hair, brown skin) came by and asked if I had been served yet, I said no and was about to ask for a flavour sample but then he cut me off and asked the worker serving my partner if she had served me yet. Trying to discredit a customer in front of their face is indeed a choice.

I told him that she was serving my partner and seeing that I was next in line I didn’t see why he couldn’t serve me, I was happy to pay separately which he raised as an issue. He then proceeded to give me one of the stingiest samples to date and then walked off to serve another customer. So I walked out. Will not be returning to Messina for a long time. Should’ve just went to yochi which I was tossing up between. At least if I got attitude at yochi the probiotics would’ve made it go down a...

Review for Messina Darling Square (18th Aug, ~7:18 PM):

Messina has hands down the best gelato in Sydney — but tonight the service was straight up unacceptable. I was served by this lady (Asian, hair tied back, glasses) and honestly, she looked like she wanted to be anywhere else but at work.

No greeting, no smile, no “thank you” — literally nothing. Just a deadpan face, passive energy, and zero effort. I tried to be nice and smile at her, but all I got was a cold blank stare back. Like… sorry, but if serving gelato is too much for you, why are you even here?

It was so unpleasant that it actually killed the vibe of getting gelato — which is supposed to be fun, lighthearted, and welcoming. Instead, I walked out feeling like I’d done something wrong just by ordering. Messina, you pride yourselves on being the best in town, but having staff like this is a total insult to your brand.

This lady needs to be seriously spoken to or retrained, because this kind of customer service is the fastest way to lose loyal customers. The gelato was amazing, but the service gave me PTSD-level bad...