Do not waste your time or money on this horrible place. Daniel who runs his family pizzeria business over the last 13 years has been excruciating painful to deal with and the unpleasant attitude made it more worst. Our evening started very slowly… as we sat at the very back of the restaurant, it took 20mins for us to be acknowledged then for our to be taken As our lovely and very young inexperienced waitstaff took our order. Few minutes later, she came back served the in open bottles of wine ( IS THERE A RULE SERVING UNOPEN BOTTLE OF ALCOHOL - RSA !!! ) Our main course arrived without serving our entree first??? Guess what it was completely forgotten!!! All well in good at this stage… BUT this is all went down hill… Restaurant was empty by 9.00pm apart from us waiting for the three waitstaff to attend to us. Ask if we need anything, perhaps clear our table, offer us some refreshments or even desserts…but nothing cause they all congregated at the front bar chatting I approached them at 9.15pm and interrupted their get together, I ask if there’s a manager In site I could speak to! Apparently just left and if I have any complaint I should ring between certain hours! As I proceed back to our table one of the waitstaff rung the proprietor assuming advised him on the current situation. After few minutes we were inform that his on his way back it be around 8mins. But this stage it’s 9.45pm. Daniel, had storm In towards us & proceeded telling us that we told staff that they’re horrible which completely untrue! He argued and given us facts over and over about how busy his restaurant over the last 13 years. He interrupted and speak over us while we tried voicing our side. This kind of proprietor should take a good crash course dealing with clientele and how to run his establishment. ( that’s if he likes keep his business running for years to come! ) 1. Apparently his establishment is not fine dining so serving extra cheese on your pasta and empty pepper Shaker his already going above and beyond for the service 2. As we all understand it’s hard to find a good waitstaff with current business climate but it doesn’t mean you leave your business to the hands of unexperienced waitstaff who can’t even deal with complaints. 3. The food is over rated!!! He burns every pizza!!! 4. Finally Daniel excruciating attitude without any hint of sympathy or even acknowledgment about our over all experience is painful to observed and watch. Balmain is a well established area where you can find little cafes and restaurants that run mostly by families which promote warmth welcome, friendly service and made you feel at home… BUT NOT GIGI’s BALMAIN It will be ashamed for this business to stay open and let present & future clientele to be treated the way we were treated last night. This will ruin the reputation of Balmain.