Ibrahim Pastry — Restaurant in Sydney

I had a very disappointing experience at Ibrahim’s pastry. I visited this afternoon to politely request an exchange or refund for a box of baklava that I purchased, as it was stale. However, instead of offering assistance, the worker I interacted with was extremely arrogant and unhelpful. They not only refused to acknowledge the issue but also yelled at me from across the room, insisting that I was wrong. As a regular customer, I was shocked and disappointed by this disrespectful behavior. In any hospitality setting, customer satisfaction should be a priority. Instead of addressing my concerns and providing a resolution, they chose to argue and dismiss my valid complaint. I believe that a family-owned business should prioritize customer service and satisfaction above all else. Unfortunately, my experience at Ibrahim’s pastry has left me deeply disappointed. Despite being a loyal customer who has supported their business in the past, I was treated with disrespect and disdain. I urge the community to reconsider patronizing Ibrahim’s pastry. Not only did they fail to address my concerns, but they also lost a loyal customer who has always spoken highly of their sweets. It's truly disheartening to be treated so poorly by a business that I once held in high regard. In conclusion, I hope that Ibrahim’s pastry takes this feedback seriously and works to improve their customer service practices. No customer should ever be made to feel as disrespected and disregarded as I was during my...

Wide variety of Middle Eastern pastries offered at this spot, which is a huge plus. From baklava to small cakes - there’s something for everyone. The plated baklava neatly wrapped and ready to go is a great gift option if you’re visiting friends or family.

We arrived about 45 minutes before closing, and while indoor seating wasn’t available, the staff kindly directed us to the outdoor area. A large group took up most of the tables, but we managed to squeeze into a small café table. One of the staff even offered to bring over another table for us, which was a thoughtful gesture, though it wasn’t necessary.

The service was the real standout here. After finishing most of our baklava, we had a couple of pieces left and asked if they could pack them up for us. Not only did they box it up, they also added six large pieces of a different Lebanese pastry as a kind and unexpected gift. That level of hospitality really left an impression.

While the pastries were good, I imagine they’d be even better fresh out of the oven. That said, I wouldn’t hesitate to return. Being open until 10 PM is another big plus—perfect for a late-night sweet craving when most other places are closed....

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 I haven’t been to Ibrahim Pastry in Rockdale for a while, and I popped in yesterday. My husband got a chocolate sponge cake 🍰🎂 and coffee ☕, and I had mango and boysenberry ice cream. Both were absolutely divine! 😋

Of course, I couldn’t leave without some takeaway, vanilla sponge cake, chocolate sponge cake, a Ferrero Rocher éclair (Yummy! 🎂💜), and a coconut 🥥 pastry.

To be honest, taking a photo was a real hassle because everything was half-eaten from the back already 🙈 I just couldn’t stop myself!😋 Everything was super fresh, made with great-quality ingredients, and looked as amazing as it tasted. 💓Definitely something to share with friends and family, guaranteed joy and satisfaction ☺️

I don’t usually leave reviews, especially about food, but Ibrahim Pastry is a true gem 💎, a local 🏆 that leaves the competition far behind.

About the place, the Girls working there are amazing, friendly, quick, and always make you feel at home, the vibe inside is warm and welcoming.😽

The owner, Khalil, is truly a master of pastry, you can taste the passion and heart he puts into every divine creation.🥇🎂🩷🍥

Highly recommend!...