Neptunes Bar & Grill — Restaurant in Sydney

Definitely avoid this place!! We had ordered the Mothers Day set menu and they left us waiting 20 mins outside for our table even though we had booked and paid a deposit in advance. Once we got seated our starters didn’t come out till 30mins later which were served our bread and dip. Waited another 40mins for our entree which was a small platter of 3 meatballs and a few pieces of calamari. When we asked when our main course would be coming their excuse was ‘it will be arriving shortly’. Our main course arrived 40 minutes later and the the staff there all looked lost and confused as to where the food was meant to be allocated. There was another table that had booked earlier than us and was still waiting on their main course. Avoid going to this place,...

This place was by far the easiest booking for an event I have ever made! From the staff, namely our hostess Sophia, who had excellent communication and service, and waitress Jennifer, to our chef who cooked us an incredible feast (12/10 is an understatement), the day couldn't have been more perfect! The seafood platter, lamb, chicken, salad, rice, all cooked to absolute perfection! The staff were even lovely enough to serve the late comers fresh entrees and antipasto because they didn't want them to miss out! If that wasn't enough, they even put all our leftovers in containers and bags! Even as leftovers the food is still to die for. I loved every aspect of Neptunes and will definitely be back for another event, if I'm not back just for the food and...

Disappointed with the overall Mother’s Day experience. Table wasn’t ready, starters didn’t come at once, mains took way too long other tables got their food before us when they arrived after us, desserts came when mains were still on the table.Asked for a kids menu, was told there was none and when we went to pay we saw on another table that there was...