This coffee store is very strange, the quality of the waiter is sometimes good and sometimes bad, the store sometimes closes very early and sometimes late, which do not match the business hours on Google Maps. As a frequent customer, I sincerely hope that the manager to improve the quality and ability of the waiters. For example, today I went to buy waffles and coffee, the cashier shortchanged me $20 and immediately turned her head and left, I stood there and waited for her to come back and told her she had made a mistake, she didn't look the least bit sorry or surprised that she gave me $20, as if she was very skilled at trying to take it for herself. It may be that I look like a rich Asian who would not check the exact amount of change. I think this behavior is very awful, her counting skills are not good enough for a cashier position, and Iβm confused that the cashier will show the number of change that should be made, it is unlikely that the cashier does not recognize the money. The coffee is good but the waffles were taken out of the microwave, which was really...
Β Β Β Read moreWe went there on Saturday and we ordered the followings: coconut hot chocolate, skim flat white, caramel slice and peanut butter slice. What we got delivered to our table bit by bit were caramel slice, skim flat white, vanilla slice...and nothing. We didnt order vanilla slice but that was delivered and we had to knock it back. We waited and waited for the hot choc until we gave up. We approached the cashier at the end and said we had not received my drink and was told that it was made and someone had taken it.. uh.. ?!??!.. they agreed to refund the cost of the cuppa and the difference between the vanila slice and peanut butter slice. The cashier that took my order was not interested in being there nor care about the customers. I was there a year ago roughly and the service was good but not the current management. Poor service and below par products. 2 STARS as i was given the refund. It would have been a 1 star i wasn't. I would prefer to go elsewhere until it...
Β Β Β Read moreAlways closed early. like, hours early. Ive been turned away multiple times because they say they're closing. today I even called to confirm the would be staying open, and they say yes, so I rock up and they say sorry we are closed, no one is here. Look. No one is here because you won't let them in. If you were going to close then you should have told me on the phone 'last order would have been 7.30 anyway'. it was 7.20 - I should have still had time to get a coffee and regardless, you could have told me that on the phone when I called to check you would be open? You're known now for closing early so people are obviously not going to come late anymore because most of the time you're closed then, so why would be bother trying? it's seriously frustrating. Just change your hours and stop pretending you're...
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