Oporto - Coogee — Restaurant in Sydney

I visited the store yesterday after trying to order via the app without any joy. As I entered the store there was no one at the counter. I called out for assistance and eventually someone who looked like the the griller as he had on gloves and a plastic apron cane fr9m the back area. I said I was after the $15 chicken special advertised on the app but I kept getting an error message when trying to pay. He then says the app has been down for weeks and they can't process that in store. My concern is he was that he really hard to understand and was definitely not suited to be client facing especially with gloves he was handling food with. He just brushed off my concerns saying there's nothing he can do. I ended up leaving and...

I’ve been an Oporto customer for nearly 15 years, so I know the taste and quality that Oporto is known for—but the experience at Oporto Coogee Beach was beyond disappointing. The burgers were dry, tasteless, and lacked any flavour. To make matters worse, the chilli sauce didn’t even taste like the iconic Oporto chilli I’ve loved for years! I ordered 2 extra tubes of chilli sauce, but it was anything but Oporto's famous sauce. I’m convinced they mix it with something else to stretch the quantity, completely disregarding the taste and quality. This location does not represent the Oporto standard at all. The poor taste and subpar service left me not just disappointed but genuinely angry. Avoid it if you care...

Totally unsatisfied, many times i said this last time in cooee Oporto, but I haven't learnt of my mistake . It's the shop owner responsibility to offer great customer service . Many times I asked them to make fillet well done, but 1 out of 10 they will do it right . They don't have a water tap to wash your hand , this is how they treat their customers with unhygienic atmosphere. This is the last time , they can't handle pressure in a busy day . RANDWICK OPORTO 100 TIMES BETTER THAN COOGEE OPORTO . THE OWNER OF OPORTO COOGEE seemes taking advantage from the location with out delivering even a water tap to wash your hands....