The Macarthur Tavern Campbelltown — Restaurant in Sydney

Had been here plenty of times: but for the first time going to this place before even entering experienced discrimination and racism from the security who “knows it all” and the manager who wanted proof of me being a legal guardian.

The security was rude from the beginning asking my partner for his ID and saying doesn’t look like him then asked for his bank card to match the name that’s fine we gave it to him.

Then I said I’m a legal guardian for my brother he is 16. He told me I was not allowed to go in to eat. We were not going to the bar or the pokies. However the manager thinks it’s better to have parents in their who drink with their children on sight rather than someone like me who just took my family to have dinner. I told them I do not have a mother and they wanted proof.

The manager asked me proof if I was a guardian. Who the hell walks around with documents to go eat with their family.

The manager said the police could come and check. Trust me my partner and I both aware of the law. The police have much better things to do then randomly pop in to a family environment where people are eating.

It was fine if they had said they were following the law and can’t let us in. But the fact they were rude and degrading is what was disgusting.

The manager and security who claims to know the law can’t even tell me which legislation it falls under just like he doesn’t sit there citing legislations I don’t sit there...

Had the absolute WORST EXPERIENCE HERE. Booked in for 10 people for my 2yr olds birthday dinner and came in at approx 1730. Got stopped at the door because 3 of our table had forgotten their IDs so they informed security and the COVID Marshall that they will be going to pick up their IDs then return. The rest of our table waited for the rest to return however ordered food for my 2 babies. We waited 2 hours and could see the COVID Marshall looking over at us occasionally. When the rest of our table returned the security informed us that we needed to leave due to us being over (Our table was over by 2 people because I did not realise that my babies a 1 yr old and 2 yr old counted) My kids were half way through their dinner and we were all kicked out. We asked if 2 of the adults could just leave so my daughter could at least blow out her cake however the manager Crystal had no compassion and we were kicked out. I understood the COVID rules but there was a better way to manage this situation and if not why did you not tell us earlier when you knew the rest of our table were returning and that would make us over our numbers. By the time they had kicked us out we weren't even able to find another restaurant. Poor management and the Covid Marshall I now realise why you kept coming back and forth you were counting, why did you not open your mouth earlier we could've left and found somewhere else you fat receding...

First impression was not good as after we parked the car i got a strange look from the security guard underground and we did nothing the warrant the look. Then riding the lift into the pokie area i was punched in the face with cigarette smoke which made it really hard to breathe. The table we sat at was uncomfortable and under a speaker which made it hard to hear my partner during the night. The house shiraz i ordered was bad and upon asking to return for another drink i was told by a bartender that there is nothing wrong with it as this wine is very popular so new bottles are opened all the time but thankfully she came back and offered me the same wine but from her bar which tasted completely different as it was not bad. The carpet the dirty and so was the seat we sat on. We ordered the BBQ Chicken pizza $20.00 and Hawaiian parm $26.00, the pizza was not cooked and there was literally only 3 5c size pieces of green capsicum on it. We love pineapple and was excited to see the Hawaiian parm came with pineapple but it only had 3 tiny pieces on the whole schnitzel. The salad was not dressed if you can call it a salad, quarter piece of tomato, 2 thin slices of cucumber and 1 piece of lettuce and the chips were not salted. We enjoyed the cake and the guitar playing person but overall that was it so we would not return or recommend as our overall experience was not pleasant or...