The Penny Royal — Restaurant in Sydney

I am regular customer at penny royal and “pho” is always my favorite meal all the time. I am so surprised to see a negative review on this lovely coffee shop. Always passing by to have a great coffee and a quick chat with the most friendly owner in the town. The tiny cup cake that they often give to my daughter is her favourite snack all the time.

I have never heard about $19 for “pho”. The price is clearly in the menu for spicy and beef rib one. Or if you aren’t sure, you can ask before you order.

I do think the bowl size is normal, except you expect to served in jumbo size. They use the beef rib one not the “big chunk beef”. The owner was also willing to give you back whatever you think over charge for you but you don’t want. A dollar isn’t a big deal to a business owner or with you either, I think. But it isn’t nice to give untruth information and review...

Great coffee (although Source down the road is better), foods OK, but a little inconsistent. Great people watching spot.

Most of the young staff are fantastic and friendly (although staff turnover here seems to be an ongoing issue). However, I have often 'overheard' the owner moan about customers, and certainly there's a large amount of 'what the hell do you mean you want to order a coffee, can't you see I am busy!'.

So attitude and a long wait is pretty much this cafes downfall. Used to be much much better when Beau (of Manly Shoebox fame) ran the show. Shame really, great spot, just hope a more savvy operator...

My friend ordered pho listed as special (no pricing). We found its really special: it's came in a kids' size bowl, no herb, no bean sprouts, the beef were cut into huge chunks. We didn't like it. What made it's worse was we found out that we been charged $19 for that thing. Not worth for the money at all! And I still can't work out the bill. Then the boss came out and told me that they had changed the supply of the coconut water, but didn't change the menu yet. Therefore they can return the over charged dollar to me. The boss didn't seem too happy for me to check the bill. Fine, keep the dollar, never...