Ocean Street Bakehouse — Restaurant in Victor Harbor

I had a birthday cake emergency and called the Bakehouse on a Friday to see if they could do a large cake for Saturday, the next day. The staff were very friendly and helpful and checked if they could fit me in and they were able to.

There were simple options for the cake I wanted, and a choice between option A or option B but I'm sure something more elaborate would be no problem if given enough time. The whole process of ordering the cake was very easy and brought my stress levels right down.

When I went in to pay for the cake the staff member who spoke to me over the phone apologised if she sounded a bit odd on the phone as she wasn't sure if I was trying to figure out if someone was surprising me with a cake and she didn't want to accidentally give anything away. While this was not the case with me, I'm very happy to hear that if I were to order something for someone as a surprise, the staff will do what they can to keep the surprise.

The cake was absolutely wonderful and tasted amazing and the price was very reasonable.

Thank you very much to all the wonderful staff at the Ocean...

What to say? Awful experience all-round, especially for the children. There were 5 staff standing behind the counter visible to all. 4 people in the store waiting for orders to be filled and 4 of us entered, followed by our 6 year old who momentarily escaped Nana outside.

Ocean Street Bakehouse failed to meet delivery of basic customer service and yelled at us when their store briefly exceeded it's current capacity of 8.

How about you have a system in place to encourage patrons to order and then stand outside, as many other businesses do? Open a window and take orders from two locations? Find new ways of working in this climate that doesn't include yelling at customers in front of children and other patrons. In the very least, politely remind your patrons of your current restriction numbers and i think you will find the vast majority are not only responsive but happy for the reminder.

Victor Harbor may have enough residents now to self support it's businesses, but a town that was built on the back of the tourist dollar should not forget...

If you are in Victor Harbor, I highly recommend visiting the Ocean Street Bakehouse!! First time visitors to Victor Harbor, we decided to check out the local bakery! I had a cheese and bacon pastie and my gosh it was amazing!! The flavour in the pastie was just perfect! Just the right amount of bacon to get the saltiness, as well as a hint of cheese and lovely meat and vegetables! The pastry was delicious too, cooked and warmed to perfection! And to choose between the delicious range of sweets was a challenge (I wanted to go back for seconds!). The customer service was wonderful too but the food was on point! Thank you to the bakers who I imagine get up very early to bake these delicious goods! Your hard work is greatly...