Despite the ample number of staff members present, the customer service experience left much to be desired. Upon arrival, we were neither welcomed nor provided with guidance on seating or ordering. With four front of house staff members visibly unoccupied, our presence seemed to go unnoticed as we waited for assistance.
One staff member even walked right past us after exiting the restroom, opting to attend to tasks behind the bar instead. Additionally, we observed a kitchen staff member casually eating from a bowl at the cook line, which raised concerns about hygiene.
On a brighter note, the popcorn cauliflower proved to be scrumptious with a delicious mushroom gravy sauce. The Black Angus dish, featuring a high-quality cut of meat, was exceptional, accompanied by creamy and delightful mashed potatoes.
The stylish, industrial ambience contributed to an enjoyable atmosphere, making us eager to return for the food and setting.
However, the establishment needs to significantly enhance their customer service to match the quality of their...
Read moreVisited The Social Bar & Eating House in Bendigo on Saturday with my best friend. We ordered two drinks and the 5-share plate option. Sadly, the experience was extremely disappointing.
The drinks were just okay, but at $32 for two — especially when only one contained alcohol — it felt overpriced. As for the share plates, they were honestly the most underwhelming meal I’ve ever been served. At $79, we were expecting something substantial and flavourful, but instead we received tiny portions, bland food, and what felt like a few scattered pieces of deep-fried cauliflower.
It was laughable, honestly — and not in a good way. For the price, it's actual robbery to serve something so tasteless and lacking in value.
The only redeeming aspect of our visit was the staff. The servers were genuinely lovely, and it's a shame their service is let down by what’s coming out of the kitchen. I wouldn’t return, and I wouldn’t recommend it unless the menu and portion sizes see a...
Read moreIf you are Asian/have dark skin/don’t wanna face subtle racism, think twice before you go to this place. The guy that I ordered food and drinks from was a sweetheart but one of the waitresses who worked there around 6:30 ish on Friday July 1st basically told us to leave asap, while there were plenty of empty tables. She only targeted us - Asians with dark skins, and she didn’t tell the same to other tables that were full of white customers who arrived around the same time that we did. I would understand that if the table was previous booked but at least say it politely rather than tell us to leave asap with a rude attitude. I’ve travelled to 15 countries and was really looking forward to enjoy my time at Bendigo on my first day here, and this place ruined all of it. Thank you for reminding me that people of colour are not welcomed in Australia. You should’ve put up a sign saying...
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