Where is My Coffee — Restaurant in Wangaratta

The cafe was super busy, and they seemed to be a bit understaffed for the demand. The person on the register said it'd be about a 10min wait, which was fine. However almost 20mins went by and still no coffees. We asked if we could cancel our order as we needed to leave, and we were met with a rude response from the barista. He said something to the effect of; it'd take longer to get a refund than it would to get our coffees... At that point we just left without our coffees and without our money.

Judging by the responses to some of the other reviews, this isn't an abberation; they are just plain rude. They need to remember they are in the service industry and there are plenty of options. See below to their response on a...

The food was amazing and coffee was great too. I had a tumeruc latte which tastes genuine home made and not made from flavoured mixes. I gave this a lower star on service because we both ordered large drinks but mine was delivered first and later it was obvious that it was a small based on my husband's drink that was delivered much later. There was no receipt provided at the till and it was going to be too hard to sort out by the time...

Located on the main street/main road for exiting and re-entering Hume Highway; would make for a great travel stop. The coffee was excellent and was prepared by a chattly, lovely guy who looks like he knows how to make great coffee. The juice bar is recommended as it is all fresh produce (no brown apple juice here!) and the granola is delicious. My partner and I had a really enjoyable quick breakfast here and will...