Muzz Buzz - Bentley — Restaurant in Western Australia

I’ve been going to this Muzz Buzz for a while now. Going at the same time everyday with no issues. I have the same coffee order every time with OAT milk and again never had issues. The past 2 times have been extremely slow, making me late for work and both coffees for myself and my partner who also gets OAT milk have been made with normal cows milk. The first time we left it because we were running late and gave them the benefit of the doubt, as it seemed like it was someone new (hence the slowness). However second time around (bear in mind this was a week apart) with the wrong milk is not acceptable. I have allergies to cows milk and this is a waste of my money. We will not be returning to our local anymore. Please make sure your staff are listening to specific dietary requirements to avoid making their...

received wonderful service from a young lady here today. I only have pay pass on my phone and I didn't realize that my phone had run out of battery. my order came to 11 dollars but I only had 7 cash. I told her that I would take the one drink with the cash and apologized for not having the rest of the money dispite her already making the ice coffee.

she said not to worry and that the drink would be on her. this shows absolutely fantastic customer service. I was happy to just pay for the one drink but she kindly offered me the second drink free of charge. I am so grateful for her kindness and her service. thank you to the young lady that was working there on the 4/10 around lunch time. im sorry I didn't get your name. you made my day! thank...

I've been going to this location for a few years gettign coffee at lease 5days a week. I got served by a chic this morning at 6am that's been working their for maybe a couple of years now. Her speed has not got any quicker what so ever. I waited 15 minutes for 1 coffee and a ham and cheese croissant. You would think working in a fast pace environment her work ethic would have improved. I personally think that there should be more staff on at that time of morning or choose your staff carefully to if they should be working on their own unsupervised. Coming from a hospitality and retail background there's no way I would've kept her on regardless to being...