Tassels Place Bar and Bistro — Restaurant in Western Australia

We had an absolutely appalling and horrific experience at Tassels on Mother's Day. The owner should be ashamed of allowing such incidents to happen. We were misled on the phone when booking, being told they were open until 10 PM. We reserved a table at 8 PM for around 10 women, expecting a pleasant evening.

Upon arrival, we were disregarded by the staff who didn’t bother bringing us a beverage menu. We were then forced by the manager to order drinks and food immediately because they wanted to close the kitchen early. They claimed the cooks wanted to go home, despite it being Mother's Day. This is completely unacceptable—hire more staff if necessary!

All of us ordered meat dishes, each costing around $50, which arrived undercooked and practically raw. We hadn't even finished eating when they started collecting our plates and drinks, clearly trying to rush us out. Throughout the meal, the staff stood at the counter, gossiping about us, and making us feel extremely uncomfortable. Their behavior was appalling—they were like hyenas waiting to pounce.

We spent around $1,000 collectively, expecting a quality experience. Instead, we were treated with utter disrespect. When we complained to the manager about the rushed service and poor food quality, she didn’t care at all. The staff's rude and unprofessional behavior was beyond disappointing.

There are countless better places to go where you'll be treated with the respect you deserve, especially on Mother's Day. The prices at Tassels are exorbitant for the low quality of both food and service. We will never set foot in this...

Nice venue, friendly staff, good food, decent prices. The location is good & bad - it's a good 'halfway spot' for people meeting from north & south of the city (as we were), right next to the freeway; however, the road layout for those coming off the freeway at Cedric st is pretty hectic, & general traffic in the area can be heavy (esp weekends). You can be lucky & score a carpark along the road that wraps around the building in front of Tassels, otherwise you'll have to park further away towards IKEA or enter the Wilson's multi-storey carpark (entrance/exit next to Tassels). The whole building is new, so Tassels feels fresh & clean, well-spaced (you don't have to squeeze past people's chairs) & with good amenities. Their menu (main & specials) is what you'd expect from a decent bar/bistro - a good range of options to suit most (inc vegetarians, kids, gluten-free etc); from pastas & pizzas, salads, brisket, seafood, wok etc to 'light meal' options inc burgers. Meals are brought to the table, but you order & pay (food &/or drinks) at the bar. My wok noodles were up there with the best from any bar/bistro & a comparable price. My sister was happy with her grilled fish & chips, though it wasn't hot. A neighbouring table sent back their chilli mussels for being cold, & to the staff's credit, they were apologetic & rectified the issue without hassle. If you're trying to watch your weight, then avoid the cake fridge as it is full of amazing looking...

Tassels is not really a restaurant, and it's not really a bar. It operates in an ill-defined netherworld - trying desperately to be both while succeeding only at being neither. It's like eating mass produced rations at an emergency fall out shelter bolted onto the back of a disused Airport terminal after the Russians have nuked our cities.

Mothers Day visit. The Oysters arrived first. Frozen solid. I sent them back and they were replaced. The next wave of sacrificial mollusks arrived choked and gasping in a murky, soupy fluid about as appetizing as bong water. I got a distinct off-flavor tinge on two of them. I was not poisoned though. Small mercies. They were not 'good' oysters though. They felt like I was eating the chilled contents of a blown nostril.

Next up was the "Beef and Guiness Pie with Mash". This thing had been cooked to death. The thin and greasy parcel of pastry it arrived in expelled it's oily guts all over the plate. The inside was so dry every mouthful was like eating those Dessicant bags you get in the pockets of new jackets. I gave up.

They collected my full plate without comment. They do not care. Why would they care. This is a UN emergency food aid station, not a restaurant.

The soon expected economic recession is sure to take many casualties. I hope Tassels is...