Dagwood — Restaurant in Wollongong City Council

Never have I been yelled at by a waitress in all of my life.

I can empathise with waitresses and waiters when they're having a bad night, because I've been there. This was inexcusable.

After waiting for my food for 45mins, I went up to the bar to check where my food had gotten to, I understand that sometimes dockets can go missing in a kitchen, and it's no big deal, as long as it's found again.

I was met with a screaming waitress, telling me that it was my fault my food was delivered to another table, and she wasn't going to make my food again, because it had already gone out. I was totally embarrassed, everyone within a 3m radius could hear this bartender scream at me, all the bartenders were shocked, and I felt horrible.

A few minutes later after I left the bar area, she followed me to where I was sitting and screamed some more. Highly inappropriate. This woman should be fired. She obviously isn't happy.

In the end, I got my food, it was plain and dry. Won't be...

Food was nothing special and overpriced for what you get. The service wasn't great as one item we wanted wasn't available which was fine however when we ordered an alternative the staff member unbeknown to us must have misheard us and put something else in the order. Again mistakes and no stock happens however when the wrong meal came to our table and we told them we had ordered the Cauli Bao not Cauli Bites they then came back to our table to charge us for the price difference however we had to wait 20 minutes for the other dish leaving a bitter taste in our mouth. If a mistake like that happens that inconveniences the customer (in that we couldn't share our meals at the same time) surely they can cop the $10 extra instead of charging to us. On top of this a staff member bought a meal that was for a different table to us then rolled her eyes when we advised that it wasn't for anyone on our table. There was also a funky smell sitting inside so would suggest you...

Food was great. The Bao Buns were reasonably priced and very tasty. Pork had a really good flavour. I'd get them again for sure. The atmosphere was average when we were there around 7pm on a Friday, however it was a nice place to catch up for a few beers and have a chat (it wasn't loud). The beers during happy hour were fairly priced! I do recommend hitting it up for dinner and happy hour.

The service was a bit lacking I thought. They didn't clear the tables fast enough and it wasn't even that busy - plus the bar was empty and the bartender barely engaged me with any conversation... Just a standard "what would you like" with almost zero emotion. When the bar is empty and there are staff doing nothing it's a good idea to spend more time engaging customers...