Altia Restaurant — Restaurant in Vienna

2 and a half stars.

Went there on a Wednesday at 7 pm with my boyfriend.

( This is coming from a point of view of a hospitality employee )

We were quickly seated and the Host/ maybe Manager pulled out my seat which was a nice touch.

The restaurant was almost empty there were maybe 5 other tables at the time we arrived.

It took my boyfriend and I a while to choose from, what we presume was the Plats du Jour menu, as there were only 6-8 Items on the menu and none of them really spiked any interest in us. ( very subjective ofc)

The waiter didn't explain the dishes neither did he offer the normal a la cart menu to us.

We were asked if we wanted some water which we accepted but it took more than 8-10min for our water to get to us.

( There were still only about 7 other tables, and as far as we could see, 5 other employees)

We then ordered after asking for a recommendation which we did get for the priciest two foods on the menu which I respect the upselling mindset for.

We ordered and waited for 45-50min for our two main dishes.

Our food came and my fish was okay. It was a bit bland the Ruhbarb espuma was a nice touch tho.

The drinks were very good and the waiter did bring them to us from the bar which was very thoughtful and nice since the drinks we ordered weren't on their menu.

My boyfriend then asked the waiter if he could maybe have so Fries with his food. The waiter stumbled a bit over his words leaning towards a no but the previously mentioned host/ maybe manger did a kind of a drive by yes. ( He passed our table overhearing our questions simply said yes as he passed us and both him and the waiter then disappeared)

Which left both me and my boyfriend confused. We just asked if it was possible didn't directly order it, we weren't even sure if the waiter was going to bring it, so we sat and waited a bit.

maybe 10 min later ( not sure about the time) the fries arrived and we thanked the young waitress that had been bringing our food and drinks and tried to eat the Fries but burned our tongues ( nothing bad or serious but still a short "carful very hot" would have been nice)

The dessert was okay. There's not much to say about the sorbet. The waiter did nicely switch out one of the flavours to vanilla, which we appreciated.

All in all, I will come again to see if it was just a bad day. But still, it's such a shame because the location is marvelous it has great potential to become one of the best restaurants in Vienna, maybe even austria, but my dinner left me wanting more attention to detail and Service mindset. Creating a Dining experience for guests.

Other things we noticed were:

Our wine glasses were a bit dirty, not correctly polished, as was our cutlery

The bread platter that was brought was just placed on the table, didn't explain what was on the platter, or if we had to pay for it.

The table was wobbling, and the waiter tried to fix it. He asked if it was okay after trying for a while, and we both said yes, the waiter said NO! and then went in between our chairs and eye level to a very privat area to fix it. ( very uncomfortable)

the receptionist (?) that greated us was very polite as she showed us the right elevator.

The chairs were very comfortable and the table had legs where you could your feet up which was very nice.

The view was incredible. The windows were nice and clean.

Will gladly come again and change my review with a better rating if my next dining...

I recently celebrated my birthday at the Melia restaurant, despite seeing numerous negative reviews. I wanted to form my own opinion and not let others' experiences deter me from trying the place. However, I must say that my visit left me extremely disappointed.

Firstly, the cost of our meal was exorbitant, amounting to a staggering 700€. Considering the price, I expected nothing short of an exceptional dining experience. Unfortunately, the reality fell far short of my expectations.

We opted for the 4-course menu, but only the cheesecake stood out as a worthy dish. The steak we ordered was incredibly tough and chewy, making it almost impossible to enjoy. It was disheartening to have to navigate through bones and cartilage while trying to savor the meat.

I cannot recommend anyone else to test the validity of the negative reviews by visiting this establishment. Not only will you end up spending a significant amount of money, but you are also likely to leave the restaurant feeling unsatisfied and hungry.

One aspect that I must commend is the service. The staff at Melia restaurant were attentive and provided excellent service throughout our meal. In addition, I would like to mention that while the service at Melia restaurant was commendable, there was one issue that caught my attention. The availability of drinks in glasses seemed to be inconsistent. At times, it took longer than expected for our glasses to be refilled, which slightly affected the overall dining experience. It would be beneficial for the restaurant to monitor and improve this aspect to ensure a seamless and enjoyable dining experience for their patrons. However, this alone cannot compensate for the lackluster food quality and overall experience.

In conclusion, I had hoped for a memorable birthday celebration at Melia restaurant, but unfortunately, it fell short of my expectations. I advise others to consider alternative dining options to avoid a similar...

Der beste Ort in Wien, um jede Veranstaltung, Abendessen oder Meetings zu genießen. Die Ansichten sind einzigartig und privilegiert, ich sage als treuer Kunde, dass ich aus Meliá Wien komme. El mejor lugar de Viena para disfrutar de cualquier evento, cena, reuniones. Las vistas son únicas y privilegiadas, lo digo.como cliente fiel que soy del Meliá Vienna. The best place in Vienna to enjoy any event, dinner, meetings. The views are unique and privileged, I say it as a loyal client that I am from Meliá Vienna. Nejlepší místo ve Vídni se můžete těšit na jakoukoli událost, večeři, setkání. Názory jsou jedinečné a privilegované, digo.como co jsem loajální zákazník z Meliá Vídni. Najlepšie miesto vo Viedni na akékoľvek podujatie, večere, stretnutia. Názory sú jedinečné a privilegované, hovorím to ako verný klient, že som z Meliá Viedne. أفضل مكان في فيينا للاستمتاع بأي مناسبة أو عشاء أو اجتماعات. وجهات النظر فريدة ومميزة ، وأنا أقول ذلك كعميل مخلص وأنا من ميليا فيينا. Лучшее место в Вене, чтобы насладиться любым событием, ужином, встречами. Взгляды уникальны и привилегированы, я говорю это как лояльный клиент, который я из Мелии Вены. 維也納最好的地方，享受任何活動，晚餐，會議。這些觀點是獨特和特權的，我說它是忠誠的客戶，我來自MeliáVienna。 イベント、ディナー、ミーティングを楽しむのに最適なウィーンの場所。見解はユニークで特権的です、私はMeliáVienna出身であることを忠実なクライアントとしてそれを言います。 Det bedste sted i Wien for at nyde enhver begivenhed, middag, møder. Visningerne er unikke og privilegerede, jeg siger det som en loyal kunde, som jeg er fra Meliá Wien. Det beste stedet i Wien for å nyte enhver anledning, middag, møter. Utsikten er unik og privilegert, jeg sier det som en lojal kunde som jeg er fra Meliá Vienna. Najlepsze miejsce w Wiedniu, aby cieszyć się każdą imprezą, kolacją, spotkaniami. Widoki są wyjątkowe i uprzywilejowane, mówię o tym jako lojalny klient, że jestem z...