Treu am Platzl — Restaurant in Vienna

I was really excited to try out this restaurant after reading the good reviews, but it turned out to be a letdown.

When we got there, we were greeted by two waitresses. Unfortunately, the one serving our table looked really unhappy and unsatisfied with her life, displaying a careless tone of voice without a hint of a smile. I mean, I get it, gastronomy is tough, I do have this experience, but that was not the attitude you should give to a customer. She even brought us the wrong beer, which wasn't a great start.

When I asked for a FRESHLY PRESSED (!!!) carrot juice without ginger, she said they couldn't do it. Why? I could only think of one reason for this: it was likely already prepared in advance which is unacceptable, especially considering the 5 euros that they charge for 250 grams of it.

When our food finally arrived, my Rindbacken dish was not as good as I expected, the sauce was too sweet for my liking. The meat itself was tender though, so I guess it is the matter of taste. However, if you prefer your meal with greens, you'll need to order a salad separately because my meal was pure meat, sweet potato purée and a haunting taste of over sweetened sause.

The tea presentation was interesting, they gave us fresh herbs, but the tea eventually tasted like plain water because the water wasn't hot enough.

After we finished eating, the waitress completely ignored us. Our table was left dirty, and we couldn't get her attention for dessert.

Overall, it was the worst restaurant experience in Vienna I've had. The service was poor, and the food and drinks didn't make up for it. I wouldn't recommend this place to anyone. UPD: Dear Treu am Platzl Team,

While I appreciate your perspective, I would like to clarify a few points.

Firstly, I want to emphasize that my intention was not to make assumptions about your waitress's personal life. My observations were solely based on her demeanor during my visit.

Regarding the freshly pressed carrot juice, I appreciate your explanation of the logistical challenges involved. However, as a customer, my expectation was to receive what was advertised on the menu. Perhaps clarifying that the juice is freshly made daily would help manage expectations.

Lastly, I want to repeat that my review was meant to provide constructive feedback for others to take into consideration. I do hope that such issues will not recur in the future, and that other visitors will be satisfied.

Thank you for your response, I hope you will address those issues and take steps to...

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