beef & glory. Steakerei GmbH — Restaurant in Vienna

Excellent meat. We had the T bone steak, and crab cake as appetizer. Appetizer was ok. Would have been a 4 star except - the waiter coned us to order a non alcoholic cocktail off menu. As we had gotten burned before by ordering off menu at some other restaurants, we asked how much the off menu cocktail would be before we agreed to be sold on it. But still later the bill came out to charging us EUR12. Luckily we had asked the price beforehand. And then the waiter had the gut to ask us for tip, even he had "missed the miscalculation which was discovered by us". Also, although this place sells beef per weight, it refuses to let us see our steak before it being cooked, unlike the usual practice at any other other top class steak restaurants. And we were later told our small T bone (which only had 4 small pieces of filet mignon) was 1kg. As experienced steak eaters, we knew the steak was DEFINITELY not 1kg. This left a very sour taste to what could have been a nice dinner. We expected this to be an expensive dinner, but not beimg trapped like this. Anyway, REMEMBER to check your bill at this place. Post response after seeing the restaurant's response: Dear owner, I REASSURE you, that your waiter reiterated it to us a few times that beef & glory DO NOT show the customers the steak beforehand, even after we insisted a few times, citing how we are used to dinning at European restaurants that specialized in steaks. Your waiter said, “Yes I know other restaurants show uncooked steaks to customers, but we do not do that here.” So it was a matter if your restaurant's policy and had nothing to do with whether yoir restaurant was busy or not. Also, it was only AFTER we ate that the waiter came by and told us how much the steak weighed. And we did not come in December. We came...

In response to the restaurants answer. Thanks for trying to explain the bad habit of the "Gedeck". Beeing part of the industry I know what it is quite well.

We would have made a trunover of around €190.- per person and I would expect that napkin, cutlery, table etc is includes. It is not about the €4,50.

In response to the other offers. First: the first answer of the waiter was very rude - and this first answer was already the deal breaker.

And than it went on: We made very clear that we did not want anything else and he did not get it. Even when I offered to pay for the €4,50 but that he should not bring nothing, he did not stop talking that he had to bring something.

We do quite a lot of dinning in Vienna but also other places and the removal of the "Gedeck" was never a problem.

It is not about the €4,50* - it about the rude way you responded to a wish from a customer.

xxxxxx We came with the best intentions to have a nice evening and to spend a few €.

After 15min waiting we were quite sure what we wanted for the two of us. A dry aged Porterhouse, with side orders, a bottle of french bubble water, some drinks for the start and pudding. What we did not want, was the bread "Gedeck" for €4.50.

We were relatively harshly told that there is no room and that we have to take the "Gedeck"....what ever we spend, because it covers the cost of the napkin!!! Well, you should think that with such a turnover the cost of the napkin would be covered. That was the point when we decided to leave and to visit the very good Japanese...

The empty plate I was given had 4 fingerprints and half palm on it. For the place, the price and the hype, this is unacceptable. To the restaurant: Please be carefull, during my whole expensive and long waited meal I was thinking that! It ruined my experience. We waited for this dinner for weeks and it disappointed us. The service was not good overall and can be improved. In the beginning, they rushed us to remove our jackets and fix them. The entrance is small, there was no space and there were people, but ok chill I didn't go there to be stressed out and do it in a second. The male waiter was very good (hence the tip). The female waitress didnt explain at all the process of how to properly eat our 100+ meal and served us in our plates the wrong pieces of the steak. Afterwards we asked for salt from the waiter and he understood that we had no clue and explained us the proper process to enjoy it. The truffle pasta was OK in texture but in taste nothing special, I have eaten much better. The dry aged Austrian steak was OK, but also no taste of dry aged. Overall for that kind of expensive steak restaurants we have been around the world (usa, europe, indomesia, thailand, japan), this was the worst experience, for the corresponding price and hype. To be fair as a last note, we didn't have the wagyu, but the cut seemed original and true wagyu, like the ones we had in Kobe, Japan. I say this because in other restaurants, they say it is wagyu...