Disappointed with the food and service
I had a very disappointing experience at Appeliano. I ordered their special chow mein after confirming with the staff that it would include prawns. My cousin ordered the chicken chow mein. When the food arrived after a 45-minute wait, I was shocked to find that both dishes looked same — neither had prawns, and the only difference was a few pieces of egg on top.
I immediately informed a staff member, who seemed surprised and asked, “kono prawn nai?”Tahole “apni ektu boshen ami prawn diye dite boli”. He then told me to wait so they could add prawns to the dish. By then, I had already waited too long and didn’t want to wait another 10–15 minutes, so I told them to leave it.
What was more disappointing was that they charged the full amount without offering any apology or compensation. It was clear they didn’t know what ingredients were in their own dishes, which is quite unprofessional.
To make matters worse, another cousin who ordered Set Menu A found an ant inside her food. This is absolutely unacceptable and raises serious concerns about hygiene and food safety.
Appeliano, I sincerely suggest you review your menu and train your staff better. If necessary, increase your prices, but at least provide quality food and proper customer service. Customers deserve honesty and respect.
Lastly, when I went to pay the full bill and shared my concerns with another staff member, the waiter who had served us was standing nearby laughing. That kind of behavior was truly upsetting and unprofessional. No worries ,Allah sees everything, and I trust that everyone will be held accountable for their...
Read moreI'd be happy to write a review of a multi-cuisine restaurant for you! Here it is:
If you're looking for a restaurant that offers a wide variety of cuisines to choose from, then look no further than the multi-cuisine restaurant I recently visited. From Indian to Italian, Chinese to Mexican, this restaurant has it all.
The ambiance of the restaurant is warm and inviting, with comfortable seating arrangements and beautiful decor. The staff is friendly and attentive, and they go out of their way to ensure that every guest feels welcome.
The menu at this restaurant is extensive, and it can be a bit overwhelming at first. However, the staff is happy to make recommendations and guide you through the options. The food itself is simply delicious. Every dish is prepared with care and attention to detail, and the flavors are authentic and bold.
During my visit, I started with the chicken tikka, which was tender and flavorful. I then moved on to the Pasta Casseroles, which was saucy and delicious. For my next item, I opted for the shwarmas, which were stuffed with fresh vegetables and topped with a variety of zesty sauces. For dessert, I had the chocolate lava cake, which was rich and decadent.
Overall, my experience at this multi-cuisine restaurant was excellent. The food was outstanding, the service was top-notch, and the ambiance was welcoming. I highly recommend this restaurant to anyone who is looking for a diverse and delicious...
Read moreI recently visited Cafe Appeliano in Khilgaon and tried their Mixed Thai Soup and Pasta Europa. Both dishes were impressive and left me wanting more.
The Mixed Thai Soup was bursting with flavors of lemongrass, coconut milk, and a variety of vegetables. It had a balance of sweetness, sourness, and spiciness. The generous amount of chicken in the soup added a delicious protein element to the dish.
The Pasta Europa was a creamy and cheesy delight. The dish consisted of pasta, bell peppers, and sliced beef. The flavors and textures of the dish were well-balanced, making every bite a delight.
The restaurant's ambiance was cozy and welcoming, with a comfortable seating arrangement. The staff was courteous and attentive, making my dining experience even more pleasant.
In conclusion, I recommend Cafe Appeliano in Khilgaon for their Mixed Thai Soup and Pasta Europa. The quality of food and service is remarkable, and the prices are a bit high compared to...
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