Hawaiian Poké Bowl - Groenplaats — Restaurant in Antwerp

I ordered a spicy chicken dish on Monday 5.08.2024 on the machine provided. It rejected my attempt to pay with the message that there was a malfunction and I should try again. So I tried a second time and it worked. So I had lunch and it was only when I got home that I realized I had been debited TWICE.: at 12hrs31 and 12hrs32. I have complained on Monday 5/08/24 and Tuesday 6/08/24 on the website and telephoned today (7/08/24) but nobody seems interested in listening to me or acting on my complaint. I am beginning to think that the procedure is in fact intentional.. how to trick the consumer with a bogus message to rake in extra money. Will this message make a difference ? I should have thought nobody likes to be suspected of dishonesty and therefore I am expecting a reply (and a refund) from the restaurant. Hélène JOUVENT-GEATER. My number is...

I order extra homemade falafel on top of my food in Groenplaats Antwerp and they forgot it. When I told them, they said I could chose something else because there was no falafel there any more. They said finally they could add it later and I had it after 10 minutes. Also we waited more than half an hour to get our food which is very long for such Hawaiian...

Fresh ingredients and friendly staff make Hawaiian Poké Bowl at Groenplaats a great spot for a healthy meal. The bowls are flavorful and customizable, perfect for a quick lunch. However, the portions are quite small for the price, which can be disappointing if you're really hungry. Still, a tasty and convenient option in the...