Au Savoy — Restaurant in Ixelles - Elsene

Another link of a high end restaurant chain in Brussels ALTHOUGH unfortunately WITH A MEDIOCRE (slow and ill mannered) SERVICE THAT IS GETTING EVEN WORSE . Same menu as in Vieux Saint Martin in Sablon and Grand Forestier in Auderghem Boisfort...same decoration approach. High quality ingredients, BAD service (in this restaurant only thank God) and affluent/elegant customers. Parking is easy and reservation unnecessary . When sunny, garden/terrace is a must. It is such a pity to see it getting worse since initially it was a safe bet :-( Being a regular customer since the beginning I am sad to see the rude and dismissive way female MAÎTRES D HOTEL treat even the most reasonable and courteous requests by kind customers in distress. Most recently witnessed case: a lady returning after dinner who dared to ask most kindly if they had found property of hers left behind accidentally and got scolded unnecessarily for doing so during the restaurant’s rush hours. “EN VOILA DES MANIÈRES!” in old fashioned French. Hopefully the proud and experienced owners will find the necessary means to rectify the situation…for their...

My husband and I came here because it had pretty great reviews. The service was appalling. It took about 15 minutes for anyone to take our order..even water. The restaurant was not busy so this was incredibly disappointing. We had to call over our waiter to put our order in because at that point we were starving. After they took our order, it took about 45 minutes for us to get our burgers. We had to call waiters again to check on the status of it. To get our checks we also had to ask 3 waiters. We saw other people around us who came after us get their orders first.

The burger was really good and the rating would be higher if the service had been better. We were gravely disappointed. We won’t be...

I have been to this restaurant and I had a negative experience. it was very late and we didn't want to overeat before going to bed, so we asked for mussels, 1 portion (1 kg) for two people. It turned out that my partner cannot eat because he has to order extra portions for himself. His cutlery was ostentatiously taken, making it clear that they did not agree to be offered a portion of my portion. The chef said he made the decisions because he had high costs, and he doesn't care if we come again. I give zero points for customer service, 2 points for the quality of the food, and 3 points for the location. Restaurant chefs recommend the course "how to build...