Metropole — Restaurant in Leuven

Very bad experience. One of the employees ordered our food before it was verified by us. Context: we were sitting in the bar next door (watching soccer) and wanted to ask one vegetarian member of the group if she wanted something else (because the vegetarian croque wasn’t available) but the non-vegetarian one was already ordered when we arrived back at the counter so we ordered croques with ham that we didn’t even want in the first place. We had to wait 25 minutes for our order which came without one of the ordered pastas. They brought the food in take away baskets but no cutlery was available. When we asked why the reply was ‘because they don’t do take-away’ even though we ordered the same way like 2 months prior and cutlery was provided to us. Very strange and disappointing because normally the service is way better than this. We had to get our cutlery at Donki, where they were very friendly and understanding. Too bad this happened to us… We were loyal...

My family and I are on vacation here and it was one of the few places open on Christmas day. The night before we saw that it was quite busy so we stopped by and we weren't disappointed. The espresso and cappuccino are good, they come with a tasty chocolate too. We also ordered tagliatelle alla romana and two double baguettes that you can stuff at your choice; the dishes were big and very good. There are a lot of pastas, some toasts, salads and more. They had a great selection of beers and other alcoholic beverages. The prices are perfectly reasonable. They have a few tables on the first floor and, it seems, some more upstairs. Downstairs is the bathroom. There are a few tables outside too with a couple of heating lamps. Service was fast and friendly. If you don't speak dutch you'll have to use Google translate to translate the menu. Overall a place I recommend and that I'd see myself coming often if...

The food is outrageous, just like the owner of the place. I stopped here with my husband and our 4yo son. We ordered 2 croque Monsieur and 1 pasta with tuna for the little one. The pasta was way too spicy, my son couldn't eat it so we asked for caprese instead because the chef told us that all the pasta dishes were spicy. At this point the owner came to tell us that this is the way they do pasta and if we didn't like it there is a McDonald's just across the street. We left straight away for his rudeness, without touching our croque Monsieur, that looked just like two slices of bread with...