Subway — Restaurant in Airdrie

This is by far the worst subway I've ever been to. I normally would never post a bad review online but people need to know not to waste their money here. First off, it was the slowest service ever. There was one lady in front of me who was at the veggie part of her sub. Then she goes to pay and walks away. The girl says, oh it wasn't approved..the woman says, well the machine said otherwise. Then she opens her online account and shows the girl that indeed a charge for subway came out of her account. Well the girl at the till still made her pay for sub a second time. Then it was my turn. Again, so slow. When I was just out of high school I managed a subway for a couple years. This girl literally picked up hand fulls of veggies and threw them on my sandwich. It was disgusting. Then a man came in wanting an egg salad sandwich, another girl pops out of the back and can't find the scooper for it. She's looking looking looking, can't find it. So she just grabs the scoop from the tuna. The man says um No im sorry if between the two of you, you can't find a proper scooper to make a sandwich, I'll take my business elsewhere, and leaves the restaurant. I don't blame him. That's just utter laziness and not food safe compliant at all. This is all happening while my girl is STILL moving at the slowest possible rate making my sub. It's finally my time to pay....and guess what happens...it "wasn't approved" when it damn well was and charged my bank already. Imagine how many times this is happened and people have had to pay for their food twice. It's ridiculous. So the owner/manager of this location needs to do himself a favor. Find better staff, train them properly to follow franchise portions and food safe regulations, and fix your damn till and stop ripping people off...

It's been a while since I had a sandwich from Subway thought I'd stop in for a change. Ordered two footlongs and when it came time for the toppings this store seems to have changed to a policy of being extremely chintzy/ cheap on the veggies. I had to ask for a more lettuce to be added as one part of the sub didn't have any lettuce on it and the other half lettuce was barely covering the bread. But the shocker was the individual grabs 2 normal tomatoe slices and starts cutting the tomatoe slices in half with a paring knife in his glove covered hand. They didn't even use the cutting board right in front of them. I've never seen any sub place doing this before. This meant the usual 5 or 6 tomatoe slices per footlong is now maybe 2 1/2 tomatoe slices or worse they cut their hand. So I ask why they were doing this and the individual said it was so the tomatoes would fit on the sub because they were soo big. They looked like normal tomatoes to me so they were just being chintzy. The lady waiting behind me even commented to the sandwich artist "since when have tomatoes never fit on a subway sandwich?" I pay and bring the subs home to eat and the bread is so dry it was crumbling into bread crumbs as you took bites. Also realized the amount of meat seems to have also been reduced from what I remember. When done the was almost more bread on the wax paper then in my belly (crumbs). I now remember why I haven't been to Subway in awhile. Not sure if it's just this location or happening at all locations but I will think twice...

WORST SERVICE EVER!!! When I asked for a signature wrap he asked what kind of bread.... (uh oh first sign this wasnt going to go well) then proceeded to only put half the required amount of meat on the wrap. Didnt give me the choice of cheese just put shredded... I didnt want cheese but I left it alone as it wasnt terribly much. The next guy took over and just started putting random veggies on my wrap.... I asked him to stop as there are certain foods I can not have... all he said was "well it's part of the recipe". I'm sorry sir but no, I can not eat that. Once we were past that I looked at the extreamly sad excuse of a wrap in front of me... he attempted to roll it up only to fold it like a piece of paper and tossed it in a wrapper... I have worked many years in the food industry to know common food sense si needles to say being as hangry as I was I walked out. My husband had about the same experience ordering his and our daughters food too... though he did pay for it and left. NEVER...