Mandarin Restaurant — Restaurant in Brampton

Last weekend, we had brunch plans with some pals in Brampton, Canada, at MANDARIN. It's a sizable eatery with lots of decorations and genuine seafood. The people at the entrance greeted you. On first glance, it appeared to be a pleasant setting with a smorgasbord concept and a variety of food options. I begin with a salad, which was generally excellent. The main course was the second option, and this is where the issues begin. First, I replaced three dishes to get a clean one free of trash and leftover food. Second, I observed the server stacking numerous plates on top of one another so that the bottom of the glass directly touched the food. Third, a portion of poultry was dropped by a patron onto the bar's table, prompting the waitress to remove it and re-add it to the meal. This was an issue that might eventually be resolved, but I doubt it will do so in Canada. Fourth, and this is where the action begins, I saw all the employees at the kitchen handling the food without gloves and cleaning up the mess by wiping their hands on their garments. I paused to add more food and made an effort to block out what I saw so that I could finish eating lunch with my companions. I return to my seat at the table to begin eating the food I added to my plate, but this time there was a major issue that caused me, my companions, and the people at the table next to me to cease eating altogether. I found a green wear, caterpillar, or maggot stuck to the broccoli. I bring up this problem with the supervisor, who responds that it will always happen and that she has observed numerous instances of it. She then advises that we need the manager to speak with him, and the manager then arrives, apologizes, and takes the dish. They offered me failing to pay my fees as a means of making amends. This answer might be sufficient in a standard sense, but I don't think it is because the manager needs to first return and apologize once more before notifying the server. The entire group then ceased eating. Additionally, a 9-month-old infant who is unable to consume a variety of foods is eating only from this dish of broccoli at our dinner table. So, if the beans were properly cleaned, I'm not sure how this green wear, caterpillar, or maggot was still stuck to the broccoli. Where is the cleanliness, where is the food safety, and where is this place's sanitation. When asked if they could live after contracting any germs or food poisoning, the majority of customers were a family with numerous infants, young children, and elderly members.

!!!! This is the one year anniversary for my bad review🤭. And I still didn't get any reply from the team. It seems you are very professional in dealing with unsatisfied...

Canada Day Buffet Lunch!(A DAY TO REMEMBER)

We visited the free buffet lunch on Canada Day at this location and inspite of the long wait in the line, this has been an excellent experience.

To Begin with , the staff and the management were very gracious to have served snacks and water to all those standing out in the sun. The Manager- NAVDEEP and KAMAL were just outstanding and gracious in serving bottled water and spring rolls to all waiting in the line.

They were very polite and extremely pleasant to talk to . As you reached closer to the entrance of the restaurant, you were greeted by another Manager- Frankie- An amazing, cool headed manager who was patient to answer a lot of questions and was accommodating to the configuration of guest seating. As we enter the restaurant , the hostess- Liana was another exceptional member of the Mandarin Team- very polite, friendly and so courteous to all the guests who were walking in... The Cherry on the cake was our 2 servers- HARLEEN and TIMIKA. OUTSTANDING and a special shout out to both of them. They were non-stop setting tables, clearing tables, serving the guests with their beverage orders and had such a pleasant demeanour...Extremely polite to talk to and so friendly and professional.

An excellent experience, specially on an extremely busy day. It was well handled by the management team, execution to the perfection and a perfect day to spend Canada Day!

Thank you Mandarin for being so gracious to giving back to the community and to the...

I had an absolutely fantastic experience at Mandarin Restaurant in Brampton. The service was beyond exceptional, deserving not just 5 stars, but 10 stars! Chris and Phoenix went above and beyond to ensure my dining experience was nothing short of amazing. Their attentive and friendly nature truly stood out.

From the moment I walked in, I was greeted with warmth and kindness. Chris and Phoenix took care of every detail, ensuring that my dining preferences were met and that I felt comfortable throughout my meal. Their knowledge of the menu and willingness to accommodate special requests was truly impressive.

Not only did Chris and Phoenix provide impeccable service, but the entire staff at Mandarin Restaurant also seemed to reflect this high standard of hospitality. The ambiance was delightful, and the food was a culinary delight. The variety and quality of dishes available were remarkable.

I can confidently say that Chris and Phoenix turned an ordinary dining experience into an extraordinary one. Their dedication to their craft and genuine passion for customer satisfaction left a lasting impression on me. If you're looking for a dining establishment with top-notch service, Mandarin Restaurant in Brampton is the...