New India Curry Mahal — Restaurant in Brampton

I wanted to make a public service announcement regarding India Curry Mahal restaurant. Williams Parkway and Chinguacousy. I catered food for 15 people I ordered half tray of chicken and egg Hakka noodles and half tray goat biryani and 12 samosas and 15 nan bread.

The owner of the restaurant completely ripped us off with poor quality food. Hakka Noodled-Over cooked soggy noodles Goat Biryani- mostly bone pieces in the biryani with very little meat. Clearly not enough for 15 people. There were bone shards in the rice and we had to throw it out because it was actually dangerous to eat.

The sauces that are usually given with the food- noodles and samosas were enough to serve one person. This was supposed to be enough for 15 people.

I complained. There was no manager or owner to speak to for five days. The counter help admitted it was wrong. When I did finally get a hold of a manager she told me that I should’ve brought the food back and showed it to her and then she would’ve put more food in the container. I want to know if that makes sense to anyone that has 20 people at their home for dinner party. Should I have taken the food off the table and driven it back to the restaurant to show them how I was ripped off?

The manager was very rude and told me she would not give me back my money called me a liar and told me to call back if I wanted to speak to the owner. This was my fifth attempt trying to speak to the owner.

We will no longer be eating there. After 10 years of being loyal customers under different owners this is how we were treated plus poor quality food. They took our money and we got told off. Needless to say it was an embarrassing situation when you have a house full of guests. The sad part is I was telling everybody how good the chef was when I was ordering in smaller quantities in the past. And everyone was excited to try the food because, I told him how good the chef was.

Unfortunately they know how to rip you off when they want to. The owner never reached out and never picked up the phone when I called. She always pretended not to be there.

The new owner should be ashamed of herself she single-handedly brought down an establishment that was serving the community...

We ordered a large tray of lamb biryani from this place for a birthday party. The food was picked up as scheduled, at 5:30. By 8 PM the food had to be thrown out because it has become spoiled. The guests who had taken from the tray ended up throwing it out because it tasted sour and had a slime consistency. We had to throw the entire tray out because the smell that was coming from it was nauseating. The next day after we had awaken, we called the restaurant to tell them what happened. We asked to speak to a manager and Sandeep told us she was. Instead of apologizing, we got met with defensive behaviour and practically got accused of lying. Sandeep then went on to say she wanted to see the tray to see the food had gone as proof of spoiling. After we told her that we would bring her the bag of spoiled food she said she would call the owner and have him phone us in 5 minutes. We didn’t hear from the owner until a few hours later. He ended up apologizing but then went on to say that they catered for many people yesterday and no one complained about the food. The bottom line is this place had the worst customer service I’ve ever experienced and seriously lacked professionalism. The second hostess I spoke to became very rude with me causing me to raise my voice. If I’m the customer why are you being rude to me when you’re in the wrong? My advice is do not go to this place for your catering or eating needs. No people skills at all. A group of wild apes would probably...

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I had the pleasure of dining at Curry Mahal recently, and my experience was greatly enhanced by the exceptional service provided by Harpreet Kaur. From the moment we arrived, she greeted us with a warm smile and ensured we felt welcomed and comfortable.

Throughout our meal, Harpreet was attentive without being intrusive. She was knowledgeable about the menu and offered excellent recommendations, which helped us choose some amazing dishes. Her passion for the restaurant's offerings truly shines through in her service, making every interaction enjoyable.

What impressed me the most was her attention to detail. Every request was met with a quick and cheerful response, and she checked on us regularly to ensure everything was perfect. It's clear that Harpreet genuinely cares about her guests and takes pride in providing a top-notch dining experience.

Thanks to Harpreet, my visit to Curry Mahal was not only about the delicious food but also the wonderful service that made it memorable. I highly recommend visiting Curry Mahal, and I hope you get the chance to be served by Harpreet. You won’t be...