Subway — Restaurant in Brampton

The worst Subway branch that I have ever visited. I was served by Manmeet who processed an order of a footlong peri peri chicken in herb and garlic bread. When she put the chicken she stingily put 2 scoops that I was informed are standard subway procedures. However, the 2 scoops were not put well and lead to scanty space on the bread. When you visibly notice that there are just 4 small pieces of chicken on one side, its evident that the portion was not properly scooped out. Thereafter I chose my veggies , and please note I did not select all. After that I went ahead to put sauces and again she stingily put a line each but refused to put the 6th line of sauce that I requested and I anyways let it go (which lead to me not enjoying my meal and literally eating bread). She even turned around and said this is all you get online - buddy if I had to order online I wouldn't stand in person in front of you(id rather have subway give the commission to skip,uber eats and door dash). In hindsight, that would be a more pleasant experience. After I let it go, she was frustrated and removed her anger on the food itself and it was not a pleasant sight. I was going to order a drink and chips, however decided not to after that attitude. I think she should definitely be sent over for training with regards to customer service and efficiency in managing a subway branch because she clearly does not seem to be fit for this role.

If your staff has an attitude problem and does not wish to serve, I do not think one should recruit them. Anyway- I went to Walmart right after and bought a footlong of herb and cheese at 1/3rd the price since that's what I just ate. I have paid in full price... why shouldn't I be served in full? Very sad to see this kind of behavior at subway. One of my first bad experiences at subway but guess ill be going lesser for sure and definitely not to this branch. You have one less loyal...

5 star / Simran

I recently visited Subway, and I have to say, the experience was absolutely outstanding. The sandwiches were fresh, delicious, and made exactly to my specifications. The variety of toppings and the quality of the ingredients truly set Subway apart from the rest.

However, what really made this visit memorable was the exemplary service provided by Simran. From the moment I walked in, she greeted me with a warm smile and a genuine enthusiasm that instantly made me feel welcome. Simran took the time to listen carefully to my preferences and made sure that my sandwich was crafted to perfection. Her attention to detail and her positive attitude were truly commendable.

It's rare to find someone who is not only great at their job but also takes the time to connect with customers on a personal level. Simran's exceptional customer service made my experience at Subway much more enjoyable, and I will definitely be returning because of her.

Thank you, Subway, and a special thank you to Simran for making my day with such a...

I recently visited this Subway and had an extremely disappointing experience. The staff member, Manpreet, displayed a complete lack of customer service. Even though I was first in line, she spent the entire time talking to her friends, completely ignoring me and other customers. To make matters worse, she was giving free food to her friends while doing nothing to properly serve paying customers.

My sandwich was poorly prepared—half-toasted and missing several sauces I had requested. The overall experience felt very unprofessional and disrespectful. It was clear that her focus was entirely on socializing with her friends rather than doing her job or ensuring customer satisfaction.

I hope management is aware of this behavior, as it reflects very poorly on the location and the Subway brand as a whole. Customers expect attentive, courteous service, and this experience was the opposite. I would not recommend visiting this location until significant improvements are made in staff behavior and...