SushiCo — Restaurant in British Columbia

Edit: I got contacted by phone shortly after my review and it was nice to be acknowledged. Bumped up a star for customer service. Hopefully the experience is a better one next time :)

The food is always great, but I've been noticing a lot of staffing issues. The food is always late, orders received are usually incorrect, and the atmosphere is very unwelcoming. This place used to be so great, I don't understand why it's not anymore. My most recent experience tonight: I ordered online ahead of time. I ordered at 2pm and ordered it to be ready for 4pm. I sat there waiting for half an hour even though I ordered well in advance. I received all my order. Yay. But, I also ended up receiving part of someone else's order. I'm sure they are quite sad to be missing out on it. If I'm mistaken and it happened to be some type of "freebie", they sure did mistake my very non-seafood (vegetarian) order as a seafood-lover lol. I'm not vegetarian whatsoever, but I can't stand seafood lol. The smell was so strong I had to toss it out immediately just so I could enjoy what I did pay for. If it was a freebie, I wish they just comp'd the appetizer I ordered or asked if I wanted a free appetizer. I feel bad for wasting food. As for the unwelcoming part, I noticed others wanting to come in to eat and they are made to order at the front door and then they are sent out of the restaurant until their food is ready. I hope they can get their stuff together soon. These things have been an ongoing issue for quite...

With either an electronic tableside tablet ordering syatem or if you prefer a server, the menu is easy to read and understand and will laid out. And for a rare added feature, your food can also be delivered to your table by it's own rolling in-house robot, the helpful and always smiling staff make your sushi night dinner a fun and enviting experience each and everytime. From individual tables for 2, to en entire round table private booth big enough for 5, orders are served in record time and with minimal waiting times. Food is always fresh, with plenty of menu options to tantalize beginners who have never tried sushi, all the way up to the more experienced sushi conaseurs. Price points make experimenting with the menu inviting and worthwhile with items you've never tried without your wallet screaming of regrets. SushiCo sets the standard for phenomenal Japanese restaurants in the Fraser Valley, and a choice you won't regret. Whether its for date night, or a feast with family and friends celebrating an event or just hanging out, you'll soon find yourself inviting friends to come join you. Ample parking and situated in a micro mall for all your shopping...

I thoroughly enjoyed this place. Food was so tasty and lots of options on the menu with some newly added items in the past month that looked delicious; photo menu for those new items available. Our server Eve was pleasant and tentative checking in with us from time to time. The other staff was friendly too.

The only sort of issues I had was that the salad the wakame (seaweed) salad sat on was a tad over dressed for my taste and dressing was a little to sweet for me. Additionally for the dinner special I ordered, I did not receive the miso soup, but I'm not overly disappointed. I was so full from the other items I ordered that the soup would have just been wasted tbh. It also would have been nice to know up front that there were extra charges for requesting slight changes to our order. We dont regret the changes but it would have been nice to know upfront vs seeing the charges on the bill after the fact.

The crazy boy roll was excellent, and spicy agedashi had a nice sweet and spicy flavor, fried perfectly outside and still soft inside. All in all I was satisfied and I will definitely come back!! Dine in for the...