Papa Jackie — Restaurant in Brossard

Food is tasty, but service, not so much. First off, the food is delicious, not going to lie. I would like to think it's one of the better tasting Chinese restaurant in the entire Greater Montreal Area.

My first visit was decent, it was a very busy Saturday night. The restaurant was packed and I understood service might be impacted as everyone was running around serving the jam packed restaurant. I accepted the sub par service as we were still decently served and our food arrived in an acceptable time frame.

What really went down the toilet is my attempt to order from them a couple of months later. I wanted to place an order a meal for 10 people by telephone to be picked up. I wanted to order by telephone because I did not want to go there, place a big order and wait 40min for it. When I called, who ever answered the phone was extremely rude, kept telling me they were super busy and to come in person to order. I simply wanted to see if they have meals for 10 people, because it if they didn't I would've went elsewhere to order it (i.e: Kam Fung). Basically, he did not want to help me, did not want to give me details of the the available meals, did not even want to provide me prices! Pretty much just hung up in my face.

Normally, it's understandable if it was a small order and you don't want to waste time on that. I'm trying to place an order for 10 people. That's easily a +200$ bill that they just decided to flush down the toilet. He could've given me 5min of his time and I would've placed an order but instead decided that his time (and mine!) is not worth it.

Would I go back? Not likely. Kam fung nearby has comparable food, and their hospitality is ALWAYS present, regardless of how busy they are. I would much...

Initially we went to the restaurant to sit down, but understandably, there is a long wait for a table on Saturday night, so we ordered take out instead. We ordered Yin Yang fried rice and dried fried beef noodles. Usually food is always great here. Food for this takeout is decent today. i would say above average compared to other Chinese restaurants.

Had to wait over 20 mins to write down our takeout order because kitchen close at 9pm on Saturday night, and they said they are too busy usually on Saturday night in the last 90 mins before kitchen close. Received the food only after close to 40 mins from the time we arrived.

I would suggest, dear readers, that on Thursday to Saturday night, order takeout instead of dining in, and go straight to the Cashier counter where you pay for the bills to order takeouts. Absolutely do not expect the waiters to take your takeout orders. You will wait a LONG time.

I would also suggest you order the food from Fantuan or UberEats through deliveries to save yourself the wait time of the food, because it is a long wait in evenings. (Price for UberEats and Fantuan is similar to restaurant takeout or deliveries, no markups in the app like other restaurants :)

Lunch service usually is pretty good service.

The counter lady with glasses was the onky person who was very nice...

First time eating here in June 2025

the restaurant is nicely decorated and the staff were very nice. The bathroom was clean and they had a cool aquarium that you could choose your fresh talapia, lobster and crab from.

Their menu is very varied, from single plates to full meals for big families. And is in a few languages.

We tried Menu C for 2 people that was decently priced. It came with Wonton soup imperial rolls, general taos chicken, beef with vegetables, sezchuan shrimp and rice.

The wonton soup broth was very good but the wontons had no flavor and were very doughy.

The imperial rolls were better but they give you plum sauce in individual plastic packets like for take out.

The chicken was plentiful but just ok in flavor. The shrimp is a bit spicy and the beef was tender. The vegetables with the beef were well cooked and had a tasty sauce.

All in all a big meal for a decent price. We found it to be "ok" and the people really nice. If you want a large meal for a decent price then it is worth trying.

Also many reviewers mentioned the wait time for a table, we were there on a Saturday around 4pm and we were sat immediately, by the time we were done it was...