Subway — Restaurant in Burlington

This is not about my experience at your location because the individual who helped me was very good. This is more of a corporate complaint and I had no choice but post it here because it’s near impossible to locate a number or email for corporate office. I consider Subway a healthy alternative to a lot of other fast food organizations. But when you buy 2 six inch wraps, they don’t charge you the price of a foot-long But rather the price of 2 six inch wraps which results in an additional six dollars on my order each time. But if you order two six inch subs separately, they’ll charge you the cost of a foot-long. Both options are using the same amount of chicken, vegetables and cheese so I’m confused. I asked this question to the employee working and they told me It’s because Subway does not have a button on their payment system to make this happen and they did agree it’s the same amount of content. I will be looking at other options for healthy eating because subway it’s not putting their...

I love this Subway, on average I grab 2-3 subs a week, however, today they screwed up my online order. I got home (I live about 20 minutes from the location) and realized it was wrong. I called and asked for a refund and the woman on the phone told me she needed to see the sandwiches, that she made them and knew they were right. She made this huge fuss and I ended up having to drive another 40 minutes round trip to get the problem solved. Bonus points since she hid in the back and didn't even bother to come out to apologize. Never again, that was the rudest, weirdest, silliest customer service I've ever...

Honestly how do you mess up a bowl this badly??? Rice is always the base, not on top of the other ingredients, unless of course their goal is trying to hide the majority iceberg lettuce base they used for this bowl/ skimp on the more expensive ingredients. Flavour wise this was pretty gross, the guacamole from a bag is questionable, and nothing about this concept was appetizing at all. I couldn’t even finish it, and I love food.

Do yourself a favour, go around the corner to Quesada (next to CIBC) to get a proper bowl; it’s more expensive, but I guess quality comes at a price. Big...