Bahn Thai Restaurant — Restaurant in Burlington

I can't believe all these 5 star reviews after the experience I had on a Sunday dining inside. Maybe they are fake reviews or people in this neighborhood do not know good Thai food. Overall 1 star for not so great food and terribly rude service.

Their Coconut Chicken soup was lacking vegetables. It only comes with the coconut lemony broth and some chicken pieces and literally one piece of ginger and a couple pieces of lemongrass (is lemongrass even edible?) What kind of soup is this: prison soup? 'Thai Coconut' over on Fairview St. also in Burlington serves a proper coconut chicken soup, with vegetables along with the broth and chicken. It comes with thinly sliced onion, peppers, bean sprouts and 3 types different kinds of mushrooms. Now that is a proper and delicious soup!! Their 'Eggplant Delight' is more like an "Onion Delight". I love eggplant so I was excited for this. I got way too many onions thickly sliced, instead of so many eggplant pieces and only three pepper pieces, two green and one red. Is this a properly made stir fry, I do not think so!! I left all that unnecessary onion on the plate. This place is obviously cheap on including a proper amount of ingredients in their dishes. Lastly, I also ordered the 'BBQ Chicken' with the stir fry and it was not good at all. It was not BBQed or Grilled, just cooked and bland in flavor. That was the biggest disappointment of all when it came to the food. I did not eat it, only had the one piece and left it as I did not like it. The customer service: I told the owner/waiter who was serving us that I do not like the 'BBQ Chicken' after trying it and she rudely did not take the plate from me saying just leave it on the table expressing a fit of anger with her hands flying all over our food and table. How rude is that?! My friends jaws dropped open. After that, we were ignored until she came to the table with our bill. I was thirsty and left thirsty, we did not get asked if we maybe wanted anything else, like perhaps some water. This is the most ridiculous part: she charged me for the 'BBQ Chicken' that I did not eat. I did not pay for it but nice try.

I know the restaurant business is going through a hard time right now but cutting back on main ingredients in your dishes that are suppose to be authentic and being rude to your clients that made it a point to come into your restaurant in the midst of a pandemic is not going to help...

Walking into this restaurant, you're greeted by a decor that’s a blend of traditional charm and homely warmth. Wooden beams cross the ceiling, while the lighting casts a soft glow over the array of well-crafted furniture. The ambiance speaks of comfort and a slower pace, inviting you to take a seat and just relax.

The service here? Unmatched. The elderly lady who served us was a delight; she was attentive without being intrusive, always there with a warm check-in or a suggestion. It's this kind of care that makes a meal memorable. And the rest of the staff? Just as welcoming.

Now, the food. We dove into the shrimp chips with peanut sauce, which packed a pleasantly spicy punch. Following up with a plate of Pad See Ew with shrimp, the flavors were spot on. The Mixed Seafood Thai Green Curry and the Spicy Mixed Seafood dish both had that authentic kick you hope for in Thai cuisine.

However, when the check came at $103 pre-tax, for the amount of food pictured (plus an extra bowl of rice, a coke, and sparkling water), it did give us a moment's pause. It's a bit steep, particularly noting the portion sizes—satisfying but not generous.

Despite this, I'm drawn back by the taste and the stellar service. There's a promise in the air of other dishes waiting to be tried. So yes, I'll be returning, hopeful that it’s not just a one-off experience, and perhaps next time, the value will measure up more closely...

DEFINITELY NOT AUTHENTIC THAI.

The fact that they say “authentic” Thai and serve this as their Pad Ka Prao (Holy Basil Stir Fry) is all you need to know the food here is NOT at all authentic. Rice was super mushy and there was almost no flavour to it. Just a mashup of coursely chopped vegetables with rice and shrimp. Coconut soup was also flat tasting with the chicken being super dry. You could tell there was barely any effort put into the food.

Always hard to find a legitimate authentic Asian restaurant outside of Toronto or the major cities, so the fact they put “authentic” in the name is just so disappointing. Also I overheard people speaking Mandarin in the kitchen, leading me to believe there may not even be Thai people working here.

Only giving 2 stars instead of 1 because of the friendly service from the server. Recommend staying away from here if you’re looking for actual Thai cuisine, don’t be fooled by the “authentic”...