Tim Hortons — Restaurant in Burlington

One of, if not the worst Tim Hortons I've ever been in. Half of the staff don't have a clue what they're doing and the other half don't seem to care. I watched one woman literally watch another staff member, who was obviously new, continually fail at every aspect of order taking and follow up. Instead of helping, she just let him keep failing, then had to run around herself to try and do her best to fix it. Whether she was able tonir not is debatable. The food seems to be decent, although donuts and timbits are pretty basic for them. If you had screwed them up, that would be sad. Now you just have to actually have them available. What an idea! I've had a couple sandwiches here and they've been enjoyable, but I'll be thinking twice about returning l, even for a coffee, even though my family member might be another week or so in hospital. I'll bring them a coffee from outside. Maybe MacDonald's? I do NOT recommend. Maybe try the hospital's bouge...

Ordered a blt waited for 10 min to get it after I seen people behind me getting food i asked if maybe they forgot my blt. The short old worker then said what I was doing when she called for the food to be grabbed meanwhile she never called for a blt with wedges. THEN she proceeded to make my blt with THREE pieces of bacon and fill my chipotle dip with a sample of the dip. I don’t know what I did to make her that upset when she was the one who forgot to make my sandwich lol. I’d stay away from this tims unless you want your food thrown...

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It’s a great little spot to grab a coffee or snack without even leaving the hospital. For a smaller Tim’s, it does the job , hot coffee and decent goodies considering the limited space. Sometimes you might not get the full selection like you would at a larger location, but it’s still Tim Hortons and it’s super convenient. The staff are friendly enough, and the place looks clean enough as well . convenient to have right inside...