Starbucks — Restaurant in Caledon

Friday, December 27 at around 9pm I came through the Drive-Thru and I don’t have a problem with waiting if it’s warranted. But unfortunately I pulled in, order and proceeded to the window only to see the same car that was there when I was pulling into the lot still at the window and just chatting away with the girl at the window. I finally got annoyed waiting because the worker was just hanging out of the window talking and not even paying attention to see if the customer’s drinks were ready. I pulled around that vehicle, parked and went inside only to find that the car in front of mine’s drinks were ready and sitting there and the girl at the window had no idea because she was too busy talking. Also there was only one barista working as 2 other boys came from the back after they heard me asking what was taking so long. The barista who was making the drinks was very friendly and just handed me my drinks, apologized and said have a goodnight and I told him I hadn’t paid. Instead of saying don’t worry about it or giving at least one drink complimentary, he charged me full price, which I was prepared to pay as I pulled up to Starbucks but after the service I received I would have expected some sort of effort from the staff. When I left the girl was still hanging out of the window talking to the car that was in front of me. Horrible service. AND there was no line inside of people waiting for their drinks. This experience should have been much faster and smoother. There should...

Not the best Starbucks I've been too. If your coffee/Starbucks lover in general and you get your coffee from Starbucks often you would know that this particular one seems like they don’t do anything by the book. From the taste of the coffee, to the drive thru back-up, and not the most outstanding customer service… this starbucks has a lot of catching up to do. In my experience, the taste of my coffee is watery and I always get caramel syrup and it doesn't taste the caramel is in my coffee, I feel I'm being charged for the syrup but then don't put in my coffee. I can DEFINITELY taste the difference when there's no caramel syrup. For the last couple of times, the drive thru has been close, it's such an inconvenience but nothing is worse than waiting 20 minutes for ONE COFFEE. Multiple times employees will be talking to each other and don't really give undivided attention to the customer. Honestly, I enjoy Starbucks and its coffee and I'm definitely comparing it to other locations and this location has a lot of catching up to do. I really love Starbucks and this one is close because I live in the area but, it not the best one...

I've given them so many chances... MOST of the workers here are so rude, and observably passive aggressive. They are always short of their most popular items (I know this may be a head office fault, but it may very likely be a management problem). The music is louder than many of the other starbucks that I've been to, so if you want to study here... good luck because on top of that, the workers are always unnecessarily loud while speaking of their personal problems. Today, which is what pushed me to write a review (which I never do), I was handed an expired food item :). Always love eating eating expired food while trying to study in an extremely loud/messy cafe with broken wifi, negative energies, and a drink that I never initially wanted :). I'm trying not to be dramatically negative in this review, but I could compare this location to many others, and it seems that every time I come to THIS location, I always have a negative experience. This review is meant more as constructive criticism, I hope it is taken in that...