Wild Wing Bolton — Restaurant in Caledon

Around 7pm tonight I was at your Wild Wings location in Bolton Ontario. I came in after graduating nursing school. Being a full time student I finally graduated and in the hope To celebrate I brought myself and my best friend to your restaurant. It is important for me to point out that the pandemic hit me and my family financially like it did multiple family’s. I had a young Caucasian girl as my server. After I paid for my meal and thanked her. She walked back to our table and asked me why I didn’t tip her ? She said that it would cost her money just to Waite our table. She proceeds to raise her voice at me and told me if I could not afford to tip servers I shouldn’t be here. Trust me, I won’t. I CAN NOT EAT AT YOUR RESTURANT IF I DO NOT TIP YOUR SERVERS ?

I am the last person to write to a head office about any experience at a restaurant. But I was so humiliated and realized if she had said behaved like that with anyone else in the restaurant I would not tolerate that. I didn’t know I was obligated to tip your serves to eat at your restaurants ? And while peacefully Leaving being yelled at her as she stood by the register to “tip servers next time”. I know she waited until everyone left the restaurant to say that to me so that nobody could witness her disrespectful behavior. I work hard for my money, I choose to eat at your restaurant and pay the bill. I should not be mocked and ridiculed by a server about why I wasn’t didn’t tip her ? The issue was her behavior and speech. You have no idea what people go threw, just because are able to afford for our meals bill does not mean we all can afford to tip your servers. I have never in my life been so disgusted. I’m sorry I couldn’t afford to tip your server but does that mean I deserve to be embarrassed ? I have loved your food since I was a kid, but I will never step foot into that Wild wings or any Wild Wings ever again. We all have been impacted by CoVID, if we are expected to support local businesses we should not be humiliated after eating and yelled...

I thought the restaurant was nice, but I noticed it was empty and not many people were there. And I think I know why - which can be explained by two essential yet critical errors made by management.

First thing I noticed was the beer was flat. The waitress brought me a pint and it was awful. I asked her for another pint, which wasn't a problem, but this was my first impression - flat beer.

The second, and even more critical error made by this restaurant was the wings. The wings came quickly, that was great. And the sauce tasted nice. But they weren't cooked. They were hot on the outside and cold on the inside. What a failure.

The two things I came here for they couldn't do right.

The beer, understandable, that happens.

But the wings? Come on, this is Wild "Wing."

Wings are your raison d'être, and I don't think that the "Wild" as an adjective is supposed to be interpreted as inferior quality but is meant to mean exceptional.

But, my experience was far from exceptional. I don't think I will come back soon. I would want to know they do their beer and wings right, but how will I ever know? I was not impressed, this was a disappointment.

If I were to return it would require a sign posted outside saying, "Our beer is fresh 🍻 And our wings are hot...

I think everyone elses reviews say it all !!!! My first impressions weren't all that bad, I was seated promptly, asked if I wanted a drink, the usual. Unfortunately my draft beer was luke warm, tasted very flat. After much grief and a long story from the waitress about what draft beer is (like I'd never had it before) she agreed to exchange it for a bottle. For some reason my order took like what seemed an eternity to arrive. I had finished 2 beers before my wings arrived!! After biting in to the first wing it was evident why my order took so long. It felt like my wings sat in the kitchen for 1/2 an hour after they were done. They weren't piping hot as I was expecting them. The veggies were limp and I got 1 celery stick and 2 carrot sticks. Dipping sauces are extra, which I guess is ok, After the beer incident I didn't want an explanation on chicken wings, nor did anyone even come back to ask if I needed anything so I just ate them. Can't say it was the most pleasant experience, seems like everyone who has reviewed has met the owner, I guess I didn't get that opportunity. Anyhow not sure if I'd go back, or whether or not I believe this review on excellent service and amazing staff...