Boardwalk Burgers - Calgary 32nd Street — Restaurant in Calgary

This location does NOT serve authentic Boardwalk Fries. As a man from Maryland--the home of Boardwalk Fries--I can say that this establishment absolutely tarnishes the Boardwalk Fries company name.

The fries served at this location are pathetic. That's an understatement of epic proportions.

I am insulted. Better fries can be had by microwaving store-bought, frozen fries.

I do NOT recommend this location to anyone looking for good fries.

Absolute frauds.

Did I mention they were out of vinegar?

I came to Calgary with dreams of having Boardwalk Fries again. That dream was crushed, today.

I am now on a crusade. This location needs to shut down or learn how to properly cook their fries.

Shameful.

Could I go on? Yeah, I could. Ocean City, Maryland is the home of a legendary boardwalk fry joint called Thrashers. They only serve fries. Boardwalk Fries are supposed to mimic them; it's part of the origin story for Boardwalk Fries.

I, too, grew up frequenting Ocean City... just like the brothers who created this once pristine french fry establishment.

I know Boardwalk Fries. This is a mockery of Boardwalk Fries.

Could I go on? Probably. But, I need to keep this short, because I'm livid and my blood pressure is rising because I expected super food potatoes and got garbage instead.

Did I mention it took forever to get barely warm food?

I want to throw my phone.

I hope corporate sees this. I'll be in touch. I cannot see my childhood love become destroyed by...

We received some great deals coupons couple of months ago and we thought to use it on Dec 16, 2018. It was written on the coupon that "Limit one coupon per guest per visit". We were three guests and we all wanted to use those coupons and pay separately. The cashier told us that one coupon is allowed per family per visit but it's not what's written on the coupon. She was very loud and she has lack of basic customer service skills. However, she has allowed us to use two coupons. It's a big restaurant and only four or five customers were there when we visited. All other fast food restaurants allow to use multiple coupons per visit. It's a common sense that customers spend money in their restaurant that would increase the sales. We receive lots of coupons in our house and around 80% of fast food coupons go unused. We wanted to spend money in the store. However, she didn't care about it. Also, the size of the burgers are smaller since our last visit. All restaurants sell the same processed burgers and fries. The basic customer service let alone exceptional would distinguish the success of the business in the long run. Otherwise, it would be very tough to survive. Time...

Great food, never had a problem, until I ordered from them on Uber eats... The order got prepared quickly(ish) about 15 minutes or so until food was ready and driver picked it up. The food was great. No complaints at all. Then I realized that the Uber eats app was glitching out and added 20 more items to my cart. I started deleting them. And then before I was done, the app sent out another order for $40.00 worth of burgers. Within 60 seconds. I was trying to cancel the order, but the option wasn't there. And within 2 minutes I was on the phone with Uber eats... They tried calling the boardwalk location Within 3 minutes of the order placement and were informed that the food was already made and order couldn't be cancelled so for the burger I actually ate, it ended up costing over 50 dollars... Update - Recieved a call from an associate at boardwalk and after we finished talking, he called Uber eats and arranged to have a refund processed on the Uber eats app for the food I didn't want. Great customer service, and he made the situation right. Will definetely be going back to boardwalk because their food is great, just maybe won't order from...