Earls Kitchen + Bar

I prefer not to write bad reviews because I understand businesses have a tough time these days. However, I had an unpleasant situation at this location recently. Here are some insights of my experience:

• We had a reservation of 20 people and my friends had to wait 30 min to be seated which was ok for us at first.
• We didn't wait long time for the food to be served which was nice.
• Food was ok but my cocktail tasted like there was only alcohol in it which wasn't good for my taste.
• I ordered 1 margheritta pizza that was supposed to be on happy hour which I asked before ordering, my husband order a club sandwich, we ordered 2 long island iced tea and 1 coke and we paid $97.27.
• We didn't receive any copy of our check and neither did my friends. I used to be a server so I know for big groups a gratuity of 15% or 18% is included on your bill, however, for a 2 people dinner and considering I ordered my food on happy hour, I don't think they charged me as supposed to.

Overall the place is nice, one of the servers was very nice and helped serve the cake and treated us nicely. However, I don't mind paying what places charge for their products and services as long as I have a clear idea of what I'm paying for. Because of that, I don't I think I would plan to celebrate anything here anytime soon.

I hope this helps anyone who's planning on making a big group reservation here.