Order from here frequently, and generally have good experiences, although there have been occasions where items are missing. Was missing a macaroni salad, forks, and some popcorn chicken and the manager/supervisor was quick to resolce the situation for me. I appreciate the great customer serviced!
Update: Ordered here multiple other times since my last review, consistently missing order items, consistently has stale food. Never really have a good experience at this kfc. Also had one experience where the cashier, who I assume was generally new, was scolded severely in front of a store full of customers for giving a customer one too many dipping sauces. I consider that very unprofessional. The cashier seemed very upset afterwards, and his previous positive demeanor turned into very negative demeanor. I encouraged him on the way out, telling him that he was doing a great job, but he didn't seem to cheer up. I really did not enjoy...
Read moreNaw, the place is run terribly. It didn't used to be, so obviously something has happened with the business practices in the last little while.
Folks please, this is not a difficult concept to understand:
When I place an order online, I expect it to be ready by, or just before my pick up time. This thing that your staff is doing of still cooking up the chicken to only then pack up the order only after I've arrived AND only because I've now told you I'm there is a BIG no no.
Microwaves exist. I don't need you to hold the food to last minute peak hotness for me. I ordered ahead for a) the convenience of not having to call it in, and b) for the speed of service so that I don't have to sit around and wait any additional time that I don't need to.
I'll be ordering from a different location from now on. Hopefully they better understand this concept without me having to spell it...
Read moreIt's great to have this KFC so close by. I can easily make a quick trip over whenever I crave some KFC.
Every time I have gotten food at this KFC, the staff have always been friendly and patient. During the crazier promo days such as $2 big crunch, $2 famous sandwich, and Tuesday specials, they are very efficient and gets you through the lines quickly.
For this particular trip, I grabbed a Spicy Big Crunch sandwich and a Spicy Zinger sandwich.
I have never figured out what the difference was. Now I know. The Big Crunch is made of white meat and is thicker. The Zinger is made of dark meat and is much thinner. The breading is also different between the two.
After trying both, I definitely prefer the Big Crunch. You get a much better bang for your buck. Plus, the sandwich is just overall better balanced in flavor...
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