Pizza 73 — Restaurant in Calgary

**update - was contacted by customer service and offered an apology and a credit to try again. When I called to use the credit the guy on the phone was extremely rude and condescending. Acted like he was totally put out that I asked him to look up my credit - to the point that I asked if there was something that I had done to offend him. He declared he couldn't find my credit. Disgusted with the whole phone call I finally just hung up. Guess I won't be giving pizza 73 another try. Never again.

Disappointed. It's been a while since we've ordered from this location. In the past it's been a good value. This time it was quite disappointing. Ordered a large Hawaiian and a large double pepperoni. The Hawaiian had 6 small 1/2 slices of ham on the entire pizza, and large swaths of the pizza were devoid of any cheese at all. Sauce was the absolute barest trace of tomato. Double pepperoni had 2 pep rounds on every other slice only. Rest of the slices were bare of any topping and again almost no cheese. If not for the late hour and hungry littles I would have taken the whole thing back. Definitely not worth the $$ spent. Guess it's back to our neighborhood pizza...

Purchased a big order from here today for my three kids birthday made the order at 11 am online for 5:45pm. Well the order showed up at 5 before the whole party was here so called and asked what happened. They informed me they made a mistake and would send a new order as long as I held onto the pizza... 2 hours later 5 phone calls and 1.5 hrs almost on the phone they had told me the pizza was sent. They are sending it. Until finally I had to feed my 4 kids and the 4 friends that were over. They had completely lied about ever sending a new order and made us wait 2 hours before we finally broke down and fed our kids the cold pizza at 7pm. Completely ruining our kids birthday. Further more they cannot refund me on customer service or do anything including figure out what happened with the other 4 out of 5 phone calls and will have to email the company. No contact given. Thank you for ruining my kids...

I received two undercooked pizzas in one delivery. I have ordered several times before and never have I had this happen. When I called to let them no they first said they would remake for us then I get a call 15 minutes after from the store from someone who I could honestly not understand clearly but from what was understood they would send out new pizza. I THEN get another call from “customer service” who tell me that the pizzas are fine and they would not send new out. They would not offer a refund. Only a credit of half the amount I paid. I will never be ordering from here again and I would advise anyone else away from this store and the company enless they want the run around from poor customer service

Update. Customer service phoned again 5 hours later and then hung up on me with out letting me know why they phone. I called back and the agent stated they...