TacoTime — Restaurant in Calgary

Placed an order for delivery on Saturday, August 16th, and when we received the order, almost the entire order was wrong. This started off with a missing drink, when I tried to inform the delivery driver, he could not have less interest in helping us out. When we started eating, we found everyone had received incorrect items, starting with a beef burrito with no tomatoes being delivered as a chicken burrito with tomato, while being labeled beef burrito with no tomato. The second burrito, which was not labeled had no tomato on it. We also ordered a cheesy beef crunch that was received as a regular crunch burrito. Considering that this was an $80 order, I figured that Skip would provide some assistance, but they responded too late for me to take the now apparently requisit pictures of the items that were incorrect. In response, my order, which was almost entirely incorrect was of no concern to Skip or their delivery driver. Nearly everything was wrong in the order, with the exception of...

Our group made a delivery order on 16 Aug 2025. Our order was over 75% wrong, mislabeled and missing items. Beef burrito no tomatoes ended up being a chicken burrito with tomatoes and labeled a beef burrito no tomatoes. Cheesy Crisp beef burrito ordered, ended up with a standard crisp burrito. Ordered another beef burrito, missing tomato not labeled. Order 2 pop and only got one. Talked to skip, skip was useless and wanted a photo 20min after the complaint was made. Negative 100 points to the store for getting nothing right. Negative 200 points to skip for being completely useless, purposely trying to avoid resolve the issue, and refusing to refund this complete mess of an order. 5 unhappy customers.

Its been weeks since this review and zero contact from the owner or Taco Time....

First thing I noticed when I walked in is the awful floors. They are peeling or dirty or both or something. Horrible. Sure they are friendly here, and after reading several reviews, very stingey with the meat. My tacos had very little meat. Some of the staff members have a hard time understanding orders. I read right from the menu. The tip function when paying my debit is weird. I wasn't staying, I didn't ask for anything special. Employees didn't knock my socks off, or offer anything fantastic. Pay your employees better wages and give out the meat. Maybe then this location will have better reviews. My order was not hot,...