Booster Juice — Restaurant in Cambridge

After speaking to the manager of this location and how she handled the below situation I am giving a new rating to this store. I was assured that the situation I encountered was not policy and that a customer should be able to walk in at anytime and be free to order anything that the menu has to offer. She took time from her evening to call me to apologize and give the customer service that I have received from any other Booster Juice. Based on her actions I will be giving this location another try. Thank you.

I have to say for a new franchise that just recently opened, you have already left a negative opinion of yourself. I went in there today(family day@ 5:22pm) and wanted to order the green hornet juice only to be told they close at 6 and are no longer making juices. At the time I wasn't aware that it was only 5:22pm and thought that maybe I did cut it close to 6pm. It was when I got back in my car that I realized the location is still open for another 40mins. I get that equipment needs cleaning and I'm sure that juice machine may not be the easiest thing to clean. If that us the case, the menu needs to state that some items are not available within a certain time frame of closing. To me this just portrays laziness in the staff working. I know the juices are more time consuming to make, but it is a menu item and should be made anytime the store is open. Even though this location is around the corner from me, I will drive the extra distance to the one at the...

Any time I order through skip the dishes my order is cancelled it’s happened 3 times now in the last 3 months. The first time I called the restaurant they said they had school orders… ok understandable. What about these last 2 times while it’s summer and order is placed early AM. if you’re not going to service your skip clients then don’t offer skip or keep it turned off. It’s annoying spending so much on an order only to have it cancelled and then get refunded in skip credits the $ is now useless to me in the moment as I wanted what I wanted, and it’s not a cheap product. Wont...

I just ordered at 7:15 pm on Dec 22nd 2020 online two Maui Juices & one Sweet Green Bowl. There was only one female worker. She was so rude & was throwing straws & bowl on table like she wasn’t happy at all for something. I know we have lot of problems in our life but we should keep problems away from where we work. First time so disappointed with Customer service. Check the video at that time & date if you are store...