Monigram Coffee Roasters — Restaurant in Cambridge

Really good coffee joint that just needs a little more attention.

As for their coffee items, this place is certainly one of the best in the region. However I couldn't give a perfect score, as on our first (maybe even last) visit, we found the place dirty and messy. Our group (there were four of us meeting to exchange some Christmas presents and to catch up a bit) slid 2 tables together so that we could all be able to have a quiet conversation. Both tables were sticky and had food remnants on them, as well as there potato chips (ketchup flavor as the crumbs were red) on two of our chairs. There was also a large chunk of cardboard under one of our tables. Playing amateur detectives, we all wondered how/why someone was consuming chips here, and why they made such a mess.

While enjoying (and I must state here, that everything tasted great) our beverages and baked items, we noticed 5 employees behind the counter. It shouldn't be such a big deal, for one of them to occasionally stroll through the tables, take note of any messes, and then quickly wipe down tables/chairs, and clean anything left behind from other patrons. After all, that is what is expected at other food/beverage establishments.

We have made plans to return in the New Year, and we'll decide then if there were improvements made in terms of making the place more appealing. Small changes go a...

Wow - what an amazing place! A good amount of seating outside when we walked up, and once we got inside there looked to be TONS of space to sit and lounge away the day. Having never been before, the staff effortlessly helped us out with food and drink selection. Exceptional, friendly service! The coffees were great, but the muffins were to die for. Initially ordered a chocolate walnut donut and cinnamon pecan muffin. The muffin was heated up and served with butter, and brought right to our table outside by the most delightful man. After tasting that muffin, I knew we had to try the chocolate chip one...so I sent the hubby inside to get it. Before he could even pay, that same delightful man came out with the warm muffin. He ensured we were enjoying everything and wished us a good day. I said it several times during our visit - if we lived in the KW region, we'd be back here every Saturday. Highly, highly recommend this wonderful place. (As I'm writing this, that delightful man came out and briefly chatted with us - it appears that he's the owner! He's doing food, coffee and customer...

Great place, great vibe. Unfortunately came in today and the girl with the round face and white sweater had a bit of an attitude going on when we asked questions about the various flavours of muffins and cookie (“what flavour are these?”) and had a question about the chemex filters. If u don’t want to list off the names of the muffin, I suggest using labels. Also if a customer asks about a product and u don’t know the answer…. Try to find out, turn around and ask the others, don’t just stand there and look at my face. No chit chat or niceties or smile, dropped off our coffees and left without a word. Believe me, im not looking for or want to make a friend here, but there’s like a minimum level of professionalism you expect in the service industry even if u only spend $35 at a coffee shop. I’m going to give the benefit of the doubt and just assume it was a bad day but she seemed fine when we first walked in. Seems like answering our questions, put her off and in turn us,...