Red Basil Vietnamese Restaurant — Restaurant in Cambridge

My sister recommended this place as she ate there 2 weeks ago and liked it. We ordered take out last night as the snow storm was coming in, for 3 people. We ordered #3, 2x #27, and #35c for $56 and we picked up the order ourselves.

The take out portions were much smaller than expected and very small compared to other places! Immediately taking it out of the bag, the pho broth bowl (#27) wasn't filled up (approx. 50% of the bowl), and the noodles were in a small take out container. They gave a small bag of bean sprouts, a small wedge of lime and 4 sprigs of mint. There wasn't any culantro provided. They gave a very small container filled with less than a 1/4 of sriracha and Hosein sauce. Broth was rated 6.5/10 by the two household members that ate it.

#35c was the Korean short ribs on rice, with a shrimp skewer and "salad". This was packed in a large square box, however the portion was small for the rice and salad. The "salad" was just iceberg lettuce so pretty disappointing. It also seemed a bit old/left out as it was turning brown around the edges, therefore I barely ate it. The short ribs were tasty (approx. 4 pieces) and I added chili oil to my rice as I was supposed to have scallion infused oil drizzled on the food, but that lacked as well.

Order #3 was another disappointment! It was an order of 2 fresh spring rolls and advertised to have shrimp, pork, vermicelli, lettuce, bean sprouts, and mint wrapped in rice paper. Lo and behold, the rolls only had shrimp and iceberg lettuce!! My sister was the only one who ate this and she said it was completely different than her previous order 2 weeks ago! The fact that it is advertised to have 6 items in the roll but only offer 2 and one item was substituted is disappointing. This order was definitely a rip off.

Overall not an amazing first time order for myself and hubby. Not sure if it was because of the weather?? Either way we are unsure if we would ever order from there again or if we would dine in to give them a second chance to redeem themselves. Its a shame as it is less than 5 mins from our house. Most likely we will be venturing to Kitchener again to Pho Dau Bo or other places that offer what...

Best Vietnamese food we had, even compared to the Greater Toronto Area, like Mississauga, Milton, Brampton, Toronto and Scarborough Vietnamese restaurants. 40 minutes out of town for us, but 100% worth the visit from Milton.

Owner Chau patiently paid attention to my dietary restrictions, accommodated my requests to leave out and/or substitute the ingredients. Much appreciated that, as some restaurants don't bother to do that. They also ensured the food and drinks were to our liking. The chef (her husband) came out to say Hello at the end of our meal too!

Such a gem you won't regret checking it out: fantastic hospitality, gourmet food, generous servings, cozy home-made family feel, and less cheaper than elsewhere. We felt so catered to and made to feel at home.

Partner had: the iced coffee (cafe sua da, cold Vietnamese-style drip coffee) a mouthwatering crab soup (my partner praises "to die for") and chicken stir fry

I had, being a strict vegan eater, with lots of extra intolerances: the vegetarian spring roll platter home-made green tea and vegetarian fried rice.

Wish I took photos for the soup, spring roll platter, etc.

Very highly...

New review from our attempt at dine in dinner on Wednesday June 1

My partner and I hadn't been in a long time so we decided to stop in. We were seated promptly however we then proceeded to wait 15 minutes and still no server had come up to our table to say hello. There was a server working that day but she just kept talking to the people who would come in to pickup their takeout orders. So I decided to go to the washroom and when I came back out my partner still had not been greeted by the waitress. At this point it has been 20 minutes, I was frustrated and hungry so we decided to leave the restaurant. The whole time we were waiting to be served the owners were sitting at one of the tables eating dinner not stepping in at all to help. The server that was working had very long hair not tied back and she kept touching her hair never washed her hands after touching her hair.

Old review from 2020 is below The food was really fresh and quick.

I left my first review 2 years ago but this place does not disappoint. I came here last week for take out and ate it by the river with my boyfriend. Everything tasted wonderful! Thanks for...