Pho Super Bowl (Coquitlam) — Restaurant in Coquitlam

Somehow, i stopped by this neighborhood place again. The Service improved as they all said hi when anyone entered the place. The day I visited again was when the young female.boss was there. However, the pho was not good. The noodles were thin and very mushy. Table was still half cleaned as well as sauces and chopstick bucket. Bean sprouts was fresh. The broth was not clear and not taseted from fresh ingredients. Meat portion.was okay for small sized one. Maybe it was their serving dish..it used to be a ceramic one But now.. it is a black plastic one which absorbs the smell over smell. Entire place still smells like the left over PHO. The basic things won't never be fixed. I think I have tried enough of this place. Permanent Bye for me. ‐‐‐---‐--‐--- I visited this place again to see there is any improvement. It got worse. Zero greeting. Not fresh beansprout served. Someone was cleaning the floor with a broomstick and served pho bowls without cleaning hands. Of course, they use the same hands to serve everything to you. All 3 of them were so serious and mute, so it made me think about the Joker movie. They speak each other with their own language sometimes. Of course, not even one small thanks or smile at all, but tip option sets up at 15% starting. When you modify it, they won't even like you so much. The pho was okay. Still huge amount of noodle and soup and decent amount of meats for the prices. The soup tasted a little sour. There used to be a young boss who was kind and normal, but I think she might move to the 2nd location. But, sorry, never again here!

Two times in a row...me and my daughter got stomachache immediately after eating here. I think there was something wrong with salad roll other than Pho. I hope you did not cook chicken for chicken salad roll in advance and leave the meat in the kitchen counter as it is. I smelled something wrong with it, but we had those anyway. The price is cheap. The portion is large, The service is just as it is, but cleanness is important and not there in your foods for us. I have been visited your place more than many times. My daughter likes your place called red umbrella place, Sadly, Not anymore after today. Please fix the issue for other...

I hope the manager of this SUPER BOWL at Clarke would read this. It USE TO BE good.We loved it BEFORE and I would leave generous tips. NOT THIS TIME. We went last Saturday March 16 2024. VERY DISAPPOINTING. 1.The large was filled with way MORE soup than noodles. It was like a SMALL bowl of their noodles. It USED TO BE a super bowl, now it's just filled with soup in the SAME large bowl. It was half the portion of what it used to be. 2. The female server was unthinking and rude. She brought the typical bean sprouts COOKED but assumed we wanted it cooked . She even said " Are you going to make me take it back " or something like that, it was hard to understand her English and she was wearing a mask too. She said she brought it cooked because a lot of customers asked for it cooked AFTER she brought it to their table. But what she should've done was ASK the customer first instead of assuming things and then get upset with the customer when they want it raw. I thought the server was supposed to please the customer not the other way around. 3.The soup that accompanied the vermicelli bowl was lukewarm. I ordered #11 Which was supposed to come with RARE meat and fatty meat . It came not as rare but overcooked and the fatty meat was hardly there. The portion seem like a small order. I didn't want to bring it up there and then knowing that they would care less. I asked a male server if he was the boss's son as I saw him there often. He just said "no". That gave me a hint that they wouldn't care if I complained. If he cared he would've asked if there was a problem. I sense this by experience. I did not leave a tip. I always leave a generous tip at restaurants that give good service. I hardly NOT leave any tip. This time and another time in another PHO restaurant [ Pho 99 on North Road in a strip mall] both had snobby rude service. THIS Super Bowl restaurant charged a lot already for the large bowl of 'soup' so I paid 'my tip' already! The SUPER BOWL that opened at the Kingsway location has much better service. Go there if want good food and service! I sure hope they...

SPOILED MEAT- DO NOT COME HERE AND RISK GETTING FOOD POISONING. My boyfriend and I have been loyal to Pho Superbowl for over 2 years since moving to the area. I have also been to their new location on Kingsway. We have tried many different dishes from their House special pho, spicy beef pho, house special with saté broth, their rice dishes, vermicelli dishes, chicken wings, salad rolls, and their bahn mi. We have brought our friends and family several times to eat at Pho Superbowl because we loved their food and generous portions.

Today, I ordered #66 grilled pork and spring roll vermicelli which I have had plenty of times before, but for some reason, the grilled pork tasted sour and off, like the meat had already gone bad. I waved down one of the servers to let them know and she was nice enough to offer to change it to a different meat. I picked out all of the spoiled meat into a small bowl which she took back to the kitchen. Then, I heard the head cook angrily yell in the background. Shortly after, a different lady came back with the same bowl with the spoiled pork and said they can't give me a new one because "I already ate it". What do you mean I already ate it? It wasn't like I finished all the food and asked for a new bowl for free! I just took out all of the spoiled pork out of my vermicelli bowl and planned to eat the rest of the food!

I am beyond disappointed especially since we loved coming to eat here and we were always generous with tipping.... but we are not coming back. I understand that restaurants can sometimes have a one-off, and I am usually willing to give another chance. However, since they did not want to fix the issue after I brought it up (especially regarding food safety like spoiled food), Pho Superbowl doesn't deserve...